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Treasury Operations Specialist

BitGo
Sioux Falls, South Dakota, United States
Full time

About this job

Job category

Accounting & Finance

Job type

Full time

Location

Sioux Falls, South Dakota, United States

Company size

Mature [ 50+ employess ]

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Job Description

Provides operational support and customer service for banking transactions, ensuring efficient account management and accurate transaction processing within BitGo's Trust Operations team.

Responsibilities

  • Provide operational and customer support for banking transactions, ensuring smooth processing.
  • Open and close accounts within our trust accounting system.
  • Perform daily processing of transactions, including data input and system updates.
  • Assist in system testing and contribute to process enhancements.
  • Manage the administration and operational support of all accounts under BitGo’s custody.
  • Respond to both internal and external inquiries with timely and accurate information.
  • Act as a proactive problem-solver, troubleshooting account-related questions and issues.
  • Work closely with the Trust Operations team and support cross-functional initiatives as needed.
  • Take on additional responsibilities as required by Trust Management.

Requirements

  • Minimum of 3+ years of experience in banking or trust operations, preferably with a background in digital asset management.
  • Bachelor's degree required; preferably in Business, Accounting, or related field.
  • Strong understanding of banking or trust operations, financial systems, and transaction processing.
  • Excellent attention to detail with the ability to handle complex data and transactions.
  • Ability to think critically and troubleshoot issues in a fast-paced, dynamic environment.
  • Strong communication skills and a collaborative mindset.

Benefits

  • Competitive base salary, bonus, and stock options.
  • 100% company-paid health insurance for employees, partners, and dependents.
  • Up to 4% 401k company match.
  • Paid parental leave and paid vacation.
  • Free custom lunches, dinners, and snacks.
  • State-of-the-art computer equipment and workplace furniture.
  • A collaborative and inspiring startup environment with exceptional colleagues.
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