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Account Executive, Hong Kong

Figment
Hong Kong
China
Full time
Remote

Overview

Department

Business Development & Sales

Job type

Full time

Compensation

Salary not specified

Location

Hong Kong

Company size

Mature [ 50+ employess ]

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Drive business growth in Hong Kong and APAC, selling Figment's staking services. Contribute to exceeding sales targets and manage customer relationships.

Requirements

  • 5+ years of relevant experience.
  • Based in Hong Kong.
  • Experience selling into marketplaces, exchanges and / or traditional financial institutions (incl. banks, capital markets fund managers, family offices).
  • Past success of working with monthly, quarterly and annual sales targets.
  • Demonstrated success meeting/exceeding quarterly and annual new business sales targets and scaling a tech or fintech sales initiative.
  • Proven track record of filling the sales funnel with qualified leads and nurturing those leads through the sales cycle.
  • Proven track record of inbound/outbound lead generation and filling the sales funnel with qualified leads and/or experience managing and maintaining customer relationships.
  • Success in driving customer expansion and advocating internally for customers’ unique needs.
  • Experience using CRM tools to track leads and new opportunities.
  • Keen interest in crypto/blockchain with a familiarity of staking.
  • Self-starter who is excited at the prospect of growing a business in a fast developing sector. Someone who is ready to get involved with every stage of the sales cycle
  • Pragmatic and solutions-oriented: always looking for more efficient and effective ways to do things.
  • Results oriented individual with a high EQ and love working with a growing team.
  • Track record of customer advocacy. This is an evolving space and you will be on the front lines.

    • Responsibilities

  • Understanding Figment’s business, reviewing leads and qualifying potential opportunities to curate prospects and build qualified leads into the sales funnel.
  • Driving business growth in Hong Kong and throughout the APAC region and selling Figments staking services across all networks.
  • Contributing to achieving and exceeding sales targets including growing number of new customers by vertical, assets staked & revenue earned.
  • Assisting with relationship management for the region, provide onboarding, account management and support for customers post sale, throughout the implementation and staking lifecycle.
  • Building and improving sales collateral to support pitches.
  • Assisting with inbound customer requests and track and help resolve customer pain points and queries.
  • Driving customer satisfaction practices to increase retention and drive upsell opportunities.
  • Advocating for customer needs within the organization, working closely with product development sales and support teams and share trends and feedback from customers and prospects.
  • Working with Customer Success to help keep customers informed about product updates, new features, and industry best practices.
  • Assisting with competitor analysis in the region to better understand the differences in products and services being offered by staking providers in the region.
  • Helping attend and coordinate events throughout the APAC region as appropriate.
  • Partnering closely with team members in APAC, EMEA and North America to ensure operational excellence and that Figments brand and values are positively reflected locally.
    • Company
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