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BD Director (VIP clients)

OKX
Lead VIP client acquisition and management globally, enhancing client numbers and transaction volume. Cultivate relationships, providing personalized services and customized strategies to increase loyalty and satisfaction.

Overview

Department

Business Development & Sales

Job type

Full time

Compensation

Salary not specified

Location

Hong Kong, East Asia

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Requirements

  • Bachelor’s degree or higher, preferably in Finance, Economics, Marketing, or a related field.
  • 8+ years of experience in business development or sales, with at least 3 years in the financial services, FinTech, or blockchain sectors.
  • Familiarity with the cryptocurrency exchange ecosystem and an understanding of the behaviors and preferences of high-net-worth individuals and institutional clients.
  • Strong client resources and exceptional negotiation skills, with a proven ability to drive effective conversions.
  • Excellent project management capabilities and cross-cultural communication skills.
  • Fluent in both Chinese and English, with the ability to operate proficiently in either language within a professional context.
  • Responsibilities

  • Lead the identification and conversion of high-net-worth individuals globally, enhancing both the number of VIP trading clients and the overall transaction volume.
  • Cultivate relationships with core VIP clients, driving personalized services, dedicated support, and customized product strategies to increase client loyalty and satisfaction.
  • Develop a tiered system for VIP clients, formulating targeted operational strategies and incentive mechanisms for different client levels.
  • Collaborate with product, compliance, legal, and other departments to ensure efficient service delivery and prompt responses to VIP client needs.
  • Regularly gather industry and competitive intelligence, analyzing trends among high-net-worth users and institutions to drive iterative optimization of VIP business strategies.
  • Build and manage a Chinese-speaking VIP business development team, establishing an efficient collaborative framework focused on results.
  • Benefits

  • Competitive total compensation package
  • L&D programs and Education subsidy for employees' growth and development
  • Various team building programs and company events
  • Wellness and meal allowances
  • Comprehensive healthcare schemes for employees and dependants
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