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Growth Operations Manager (Thailand/Indonesia)

Binance
Asia
Full time
Remote

Overview

Department

Business Development & Sales

Job type

Full time

Compensation

Salary not specified

Location

Asia

Company size

Start Up [ <10 employees ]

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Binance seeks a Growth Operations Manager to drive growth and optimize operations for on/off ramp services in Southeast Asia. This role requires a strategic thinker with strong local market understanding.

Requirements

  • College degree or above.
  • At least 5+ years of relevant experience in business development and growth roles in the fintech, payments or crypto industry.
  • Fluency in English, Thai OR Bahasa Indonesia is required to be able to coordinate with overseas partners and stakeholders. Additional languages would be an advantage.
  • Organized, meticulous and result-oriented, strong problem-solving & analytical skills.

    • Responsibilities

  • Boost sales and contribute to our long term business goals by growing and establishing relationships with potential clients/agents/partners
  • Design and implement ongoing growth activities online and offline to engage, acquire and retain user pool and trading volume
  • Handle disputes arising from P2P transactions on the platform and support users/clients with troubleshooting to resolve their issues
  • Constant monitoring of transactions, investigating and reporting suspicious activities
  • Conduct in-depth data analysis to understand user behavior, market trends, and growth opportunities in Southeast Asia
  • Leverage on regional user data and insights to contribute to the team’s growth & ops strategies
  • Gain a deep understanding of the P2P product, including its features and user experience, collaborate with the product team to identify areas for improvement and implement product enhancements
  • Consistently and comprehensively communicate with key stakeholders to ensure the shared understanding of goals, deadlines and deliverables
  • Continuous market research to identify and leverage on growth opportunities for the product. Including but not limited to market comparison analysis, business opportunities recommendations and relevant local market news

    • Benefits

  • Shape the future with the world’s leading blockchain ecosystem
  • Collaborate with world-class talent in a user-centric global organization with a flat structure
  • Tackle unique, fast-paced projects with autonomy in an innovative environment
  • Thrive in a results-driven workplace with opportunities for career growth and continuous learning
  • Competitive salary and company benefits
  • Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)
    • Company
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