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Head of Customer Growth, Americas

Immutable
Americas
Full time
Remote

Overview

Department

Business Development & Sales

Job type

Full time

Compensation

Salary not specified

Location

Americas

Company size

Mature [ 50+ employess ]

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Lead the Americas market's growth, managing P&L, building relationships with game studios, and driving product delivery for B2B offerings.

Requirements

  • 5+ years of experience managing executive-level relationships, with excellent interpersonal and communication skills
  • Strong commercial acumen with direct experience owning a P&L, preferably in a startup or scaleup environment
  • A background in management consulting or investment banking with a pivot to startups
  • Proven ability to sell, deliver, and iterate on early-stage products based on customer feedback
  • Deep empathy for developers and experience building solutions that serve technical personas
  • Demonstrated success in surfacing and influencing product enhancements through customer collaboration
  • A passion for gaming and curiosity about the future of Web3

    • Responsibilities

  • Own and grow the Americas market P&L, including upsell, cross-sell, and retention targets
  • Deliver seamless execution of Immutable’s growth products, including building bespoke activation plans and managing project timelines
  • Be one step ahead, identify future game studio needs and rapidly iterate product to ensure we can grow the market
  • Act as the primary relationship owner for our American games, building strong, trusted partnerships with executive stakeholders
  • Collaborate cross-functionally with technical, gaming, and growth teams to address product gaps and deliver customer value

    • Benefits

  • Globally competitive salaries and contributions & Employee Stock Options
  • Medical and 401K Insurance (US Employees)
  • Flexible working model (Hybrid/Remote)
  • USD $500 WFH allowance and USD $600 per annum for internet/phone
  • Up to USD $1,350 per annum for professional development
  • Access to free online courses via Udemy
  • USD $800 per year for health and wellbeing
  • 24/7 access to unlimited counselling through EAP Service
  • Monthly subsidy and discounted rate with ClassPass, including a 1-year free membership to Breethe
  • 12 weeks of paid parental leave (gender-neutral), plus additional leave
  • 2 additional paid annual leave days and a paid birthday
    • Company
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