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Partner Success Manager - Capital Markets

Aptos Labs
New York City, United States
Full time
$107,800 - $169,200 per year
On site

Overview

Department

Business Development & Sales

Job type

Full time

Compensation

$107,800 - $169,200 per year

Location

New York City, United States

Company size

Mature [ 50+ employess ]

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Aptos is seeking a Partner Success Manager to support capital markets and payment enterprise partners integrating the Aptos protocol. The role involves building relationships, implementing programs to increase partner usage and revenue, and addressing partner inquiries.

Requirements

  • 5+ years of experience working in account management or customer success at high-growth technology companies
  • Experience working within or servicing capital markets or financial service businesses preferred
  • Ability to understand and interpret commercial agreements and the obligations for both Aptos Labs and partners therein
  • Experience working with brand image and promoting value through customer and partner experience
  • Exceptional ability to communicate and foster positive business relationships
  • Accountability and personal organization are essential
  • Experience in and strong market knowledge of the blockchain & crypto industry preferred

    • Responsibilities

  • Develop and maintain strong, long-lasting relationships with partners
  • Serve as the main point of contact for partners, addressing their inquiries and concerns in a timely manner
  • Drive cross-functional collaboration with our business development, product, engineering, marketing teams to execute strategic initiatives and deliver on Partner’s everyday needs
  • Maintain a cadence of communicating the latest partner updates to the wider Aptos team and identify opportunities for deeper engagement
  • Develop a deep understanding of Aptos Labs’ products and services so you can identify other areas of collaboration with our partners and synthesize partner feedback for our product and engineering teams.
  • Review partner complaints and concerns and seek to improve the partner experience
  • Establish clear accountability checkpoints throughout the partner's journey to ensure that all stakeholders are meeting their commitments and responsibilities
  • Lead efforts to keep the CRM updated with accurate and relevant partner information

    • Benefits

  • 100% insurance premium coverage for medical, dental, and vision for you and your dependents (US Employees)
  • Equipment of your choice
  • Flexible vacation time, 11 holidays, and floating company days off
  • Competitive Salary
  • Equity (RSUs) (US employees)
  • Protocol Token Grants
  • 401k matching (US Employees)
  • Fun and inclusive in-person and digital events
    • Company
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