Principal, Business Development (DDQ/RFP)

Gemini is seeking a detail-obsessed and process-driven DDQ & RFI Principal to join the Institutional team. In this role, you will own and operate the complete Due Diligence Questionnaire (DDQ) and Request for Information (RFI), ensuring Gemini delivers high-quality responses to institutional prospects.

Overview

Department

Business Development & Sales

Job type

Full time

Compensation

$150,500 - $215,000 per year

Location

New York, United States, North America

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About the Company

Gemini is a global crypto and Web3 platform founded in 2014. Gemini offers a wide range of crypto products and services for individuals and institutions in over 70 countries. At Gemini, our mission is to unlock the next era of financial, creative, and personal freedom.

Institutional Sales

In Business Development we build relationships, are on the front lines of all critical customer service issues, and help manage the customer lifecycle through pivotal stages in their Gemini journey. Whether it’s identifying new key Web3 clients or servicing a retail customer’s needs, our goal is the same: deliver for our customers no matter what.

Responsibilities

Own the end-to-end DDQ, RFI, and onboarding questionnaire process for all institutional prospects, acting as the central coordination point across internal teams

Collaborate closely with Sales, Legal, Compliance, InfoSec, Risk, Product, Engineering, and Treasury to deliver tailored, accurate, and compliant responses to prospect requests

Design and install a scalable, searchable DDQ/RFI knowledge base and tooling stack, such as Loopio, RFP360, or equivalent — with cross-team applicability across Gemini

Build and maintain a centralized content library of approved answers, documentation, and technical details, ensuring the most current and accurate information is used in all responses

Translate complex security, regulatory, and technical topics into clear, accurate, and institutionally appropriate language

Support sales cycles by aligning DDQ/RFI submissions with broader sales strategy and highlighting Gemini’s strengths as a secure and compliant digital asset platform

Identify and drive process improvements to reduce turnaround time, minimize repetition, and improve response quality

Track metrics and insights across responses to inform product feedback loops, investor conversations, and market positioning

Qualifications

8-10+ years of experience in RFP/RFI or DDQ ownership roles, ideally within fintech, crypto, traditional financial services, or enterprise software

Strong understanding of institutional due diligence processes, particularly across custody, trading infrastructure, information security, and compliance

Proven ability to coordinate complex input across multiple functions and synthesize that into cohesive, client-facing materials

Exceptional attention to detail and written communication skills; able to edit technical and legal content to ensure clarity and consistency

Familiarity with regulatory standards relevant to crypto, including SOC 2, ISO 27001, NYDFS, SEC custody rules, and AML/KYC frameworks

Demonstrated experience evaluating and implementing RFP automation or content management platforms

Ability to thrive in a fast-paced, startup-style environment and take proactive ownership of strategic responsibilities

It Pays to Work Here

Competitive starting salary

A discretionary annual bonus

Long-term incentive in the form of a new hire equity grant

Comprehensive health plans

401K with company matching

Paid Parental Leave

Flexible time off

Hybrid Work Policy

In the United States, we have a flexible hybrid work policy for employees who live within 30 miles of our office headquartered in New York City and our offices in Seattle and Miami. Employees within the New York, Seattle, and Miami metropolitan areas are expected to work from the designated office twice a week, unless there is a job-specific requirement to be in the office every workday. Employees outside of these areas are considered part of our remote-first workforce. We believe our hybrid approach for those near our NYC, Seattle, and Miami offices increases productivity through more in-person collaboration where possible.

EEO Statement

At Gemini, we strive to build diverse teams that reflect the people we want to empower through our products, and we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. Equal Opportunity is the Law, and Gemini is proud to be an equal opportunity workplace. If you have a specific need that requires accommodation, please let a member of the People Team know.