Strategic Account Manager - DeFi

Manage relationships with strategic DeFi partners, ensuring smooth product integration and exceptional account management. Drive customer satisfaction and foster long-term partnerships using expertise in technical account management and web3/DeFi.

Overview

Department

Business Development & Sales

Job type

Full time

Compensation

Salary not specified

Location

Global

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Requirements

5+ Years of extensive account, new business and/ or relationship management in technical environments with experience managing large and complex accounts, and successfully engaging stakeholders at all levels and functions within organizations.

Deep knowledge of web3 / blockchain technology and strong experience with DeFi (including personal hands on experience with DeFi)

Strong business acumen and experience driving commercial negotiations

2+ years experience working with decentralized applications (DApps), smart contracts, and blockchain technology.

Able to travel 20%+

Located in the US or Europe

Responsibilities

Establish a comprehensive account management plan encompassing various aspects such as community engagement, DAO governance landscape, delegate outreach, product integration, and roadmap alignment.

Undertake new business development activities to continue to acquire DeFi protocols for Chainlink

Create and oversee team structure for the account management plan.

Establish good working relationships with key stakeholders.

Grow the product usage of existing products.

Take user feedback to help product generate new features and products to drive user satisfaction.