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AML Surveillance Manager

BitGo
New York, United States
Full time
$140,000 - $180,000 per year
On site

Overview

Department

Compliance

Job type

Full time

Compensation

$140,000 - $180,000 per year

Location

New York, United States, North America

Company size

Mature [ 50+ employess ]

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BitGo seeks a detail-oriented AML Surveillance Manager to lead the FIU's transaction monitoring and investigations. This role protects the company from financial crime risks and ensures regulatory compliance.

Requirements

  • 5+ years of experience in AML compliance, financial investigations, or FIU operations, ideally in fintech, crypto, or financial services.
  • Expertise in configuring and calibrating TM platforms such as Elliptic, Unit21, and TRM Labs.
  • Strong knowledge of AML regulations, sanctions screening, SAR/STR reporting, and enforcement obligations (e.g., NYDFS Part 504, FinCEN, OFAC).
  • Proven leadership experience managing investigations teams and operational workflows.
  • Skilled in data analysis, reporting, and documentation of compliance models and decisions.
  • Excellent communication and cross-functional collaboration skills.
  • Model validation experience, such as NYDFS Part 504, including alert calibration, above the line/below the line, and quality assurance

    • Responsibilities

  • Lead and manage all AML operational workflows including digital asset transaction monitoring (TM), investigations, and suspicious activity reporting.
  • Oversee escalations from internal teams, law enforcement, and regulators including 314(a), 314(b), subpoenas, and sanctions screening matches.
  • Maintain and optimize Compliance program documentation, including policies, procedures, and desktop guidance.
  • Collaborate cross-functionally with internal teams and contribute to regulatory exams and internal/external audits.
  • Serve as the Transaction Monitoring Lead and Model Owner, responsible for system calibration, scenario design, and rule implementation.
  • Calibrate and enhance TM systems such as Elliptic, TRM Labs, and Unit21 through rule optimization and data-driven analysis.
  • Develop and maintain TM model documentation, desktop procedures, and coverage assessments.
  • Monitor TM alerts, assign investigations, track deadlines, and perform QA/QC to ensure accuracy and consistency.
  • Report TM metrics, alert trends, and system issues to the Head of FIU and collaborate with Compliance Technology and regional Compliance Officers.
  • Oversee all case investigations, including those related to TM alerts, negative news, sanctions hits, and proactive FIU-initiated inquiries.
  • Investigate escalated alerts and matches from transaction monitoring, sanctions screening, law enforcement, and 314(b) requests.
  • Manage the case management system, assign workloads, and maintain timelines and investigative quality.
  • File regulatory reports such as Suspicious Activity Reports (SARs) and ensure accurate documentation and timely submission.
  • Track and report investigation metrics and emerging financial crime typologies to senior leadership.
  • Identify emerging digital asset financial crime risks and typologies through investigative outcomes, metrics, and regulatory developments.
  • Lead horizon scanning and regulatory change assessments to ensure the program stays ahead of enforcement expectations and industry trends.
  • Perform ongoing surveillance of stablecoin ecosystems, including risky wallet clusters and counterparties; develop insights into digital asset financial crime trends occurring in stablecoin ecosystems.
  • Deliver comprehensive reporting on productivity, alert/investigation/SAR trends, and system performance to senior Compliance leadership.
  • Collaborate with BitGo’s global compliance teams to share best practices and support international regulatory requirements.
  • Contribute to the development of strategic compliance initiatives and system enhancements across the organization.

    • Benefits

  • Competitive base salary, bonus and stock options
  • 100% company paid health insurance for employee, partner and dependents
  • Up to 5% 401k company match
  • Paid parental leave, paid vacation
  • Free custom lunches, dinners and snacks
  • Computer equipment and workplace furniture to suit your needs
  • Great colleagues and inspiring startup environment
    • Company
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