Lead and manage all AML operational workflows including digital asset transaction monitoring (TM), investigations, and suspicious activity reporting.Oversee escalations from internal teams, law enforcement, and regulators including 314(a), 314(b), subpoenas, and sanctions screening matches.Maintain and optimize Compliance program documentation, including policies, procedures, and desktop guidance.Collaborate cross-functionally with internal teams and contribute to regulatory exams and internal/external audits.Serve as the Transaction Monitoring Lead and Model Owner, responsible for system calibration, scenario design, and rule implementation.Calibrate and enhance TM systems such as Elliptic, TRM Labs, and Unit21 through rule optimization and data-driven analysis.Develop and maintain TM model documentation, desktop procedures, and coverage assessments.Monitor TM alerts, assign investigations, track deadlines, and perform QA/QC to ensure accuracy and consistency.Report TM metrics, alert trends, and system issues to the Head of FIU and collaborate with Compliance Technology and regional Compliance Officers.Oversee all case investigations, including those related to TM alerts, negative news, sanctions hits, and proactive FIU-initiated inquiries.Investigate escalated alerts and matches from transaction monitoring, sanctions screening, law enforcement, and 314(b) requests.Manage the case management system, assign workloads, and maintain timelines and investigative quality.File regulatory reports such as Suspicious Activity Reports (SARs) and ensure accurate documentation and timely submission.Track and report investigation metrics and emerging financial crime typologies to senior leadership.Identify emerging digital asset financial crime risks and typologies through investigative outcomes, metrics, and regulatory developments.Lead horizon scanning and regulatory change assessments to ensure the program stays ahead of enforcement expectations and industry trends.Perform ongoing surveillance of stablecoin ecosystems, including risky wallet clusters and counterparties; develop insights into digital asset financial crime trends occurring in stablecoin ecosystems.Deliver comprehensive reporting on productivity, alert/investigation/SAR trends, and system performance to senior Compliance leadership.Collaborate with BitGo’s global compliance teams to share best practices and support international regulatory requirements.Contribute to the development of strategic compliance initiatives and system enhancements across the organization. 