AML Surveillance Manager

BitGo is seeking an Anti-Money Laundering Surveillance Manager to lead the Financial Intelligence Unit’s (FIU) transaction monitoring and investigations functions. This role is instrumental in protecting the company from financial crime risks across both traditional and crypto platforms and involves driving operational excellence, ensuring regulatory compliance, and collaborating across teams to enhance BitGo’s Anti-Money Laundering program.

Overview

Department

Compliance

Job type

Full time

Compensation

$150,000 - $200,000 per year

Location

San Francisco, United States, North America

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Key Responsibilities

Lead and manage all AML operational workflows including digital asset transaction monitoring (TM), investigations, and suspicious activity reporting.

Oversee escalations from internal teams, law enforcement, and regulators including 314(a), 314(b), subpoenas, and sanctions screening matches.

Maintain and optimize Compliance program documentation, including policies, procedures, and desktop guidance.

Collaborate cross-functionally with internal teams and global compliance teams to share best practices and support global regulatory requirements or exams/audits.

Contribute to system calibration, scenario design, and rule implementation in TM systems such as Elliptic, TRM Labs, and Unit21.

Perform QA/QC to ensure accuracy and consistency of alerts.

Oversee all case investigations from transaction monitoring, sanctions screening, law enforcement, and 314(b) requests.

Manage the case management system, assign workloads, and maintain timelines and investigative quality.

File regulatory reports such as Suspicious Activity Reports (SARs) and ensure accurate documentation and timely submission.

Track and report investigation metrics and emerging financial crime typologies to senior leadership.

Identify emerging digital asset financial crime risks and typologies through investigative outcomes, metrics, and regulatory developments.

Lead horizon scanning and regulatory change assessments to ensure the program stays ahead of enforcement expectations and industry trends.

Drive reporting on productivity, alert/investigation/SAR trends, and system performance to senior Compliance leadership.

Contribute to the development of strategic compliance initiatives and system enhancements across the organization.

Qualifications

5+ years of experience in AML compliance, financial investigations, or FIU operations, ideally in fintech, crypto, or financial services.

Expertise in configuring and calibrating TM platforms such as Elliptic, Unit21, and TRM Labs.

Strong knowledge of AML regulations, sanctions screening, SAR/STR reporting, and enforcement obligations (e.g., NYDFS Part 504, FinCEN, OFAC).

Proven leadership experience managing investigations teams and operational workflows.

Strong interest in automating workflows with AI tools.

Skilled in data analysis, reporting, and documentation of compliance models and decisions.

Excellent communication and cross-functional collaboration skills.

Model validation experience, such as NYDFS Part 504, including alert calibration, above the line/below the line, and quality assurance.

Why Join BitGo?

Disrupting an industry takes vision, innovation, passion, technical chops, drive to deliver, collaboration, and execution. Join a team of great people who strive for excellence and personify our corporate values of ownership, craftsmanship, and open communication. We are looking for new colleagues who bring innovative ways of thinking and problem solving, and who want risks to be part of the team that changes the world’s financial markets.

Cryptocurrencies are the most disruptive change the financial services industry has seen in years. Join us and you’ll be able to look back and say you were part of the team that transformed investing.

Benefits

Competitive base salary, bonus and stock options

100% company paid health insurance for employee, partner and dependents

Up to 4% 401k company match

Paid parental leave, paid vacation

Free custom lunches, dinners and snacks

Computer equipment and workplace furniture to suit your needs

Great colleagues and inspiring startup environment

Benefits may vary based on location