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Senior Fraud Investigator

World
San Francisco, United States
Full time
$182,000 - $215,000 per year
On site

Overview

Department

Compliance

Job type

Full time

Compensation

$182,000 - $215,000 per year

Location

San Francisco, United States, North America

Company size

Mature [ 50+ employess ]

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Investigate and resolve fraud incidents globally, monitor fraud platform for anomalies, and ensure high-quality investigation processes. Requires data analysis skills (SQL) and experience in fraud investigation.

Requirements

  • Bachelor’s degree in a quantitative field
  • 5+ years of experience in investigating and resolving fraud incidents
  • Experienced in analyzing data and comfortable making impactful decisions in a fast-paced and sometimes ambiguous environment
  • 3+ years of experience working with data; proficient in SQL
  • Programming experience in at least one high-level programming language (e.g., Python)
  • Attention to detail and ability to multitask
  • Excellent problem-solving and analytical skills
  • Strong business judgment and communication skills
  • Availability during periods of heightened risk (including on weekends and holidays)

    • Responsibilities

  • Monitor real-time events/transactions flagged for fraud and abuse and manually review them using fraud subject matter expertise
  • Lead root cause analysis to identify opportunities to predict, prevent, and mitigate fraud risk according to business expectations
  • Investigate individual events using internal policies and review methodologies to determine if the transactions/events are fraudulent or not
  • Understand our products, systems and tools; investigate behavioral patterns through data analysis using SQL and other data scripting and visualization tools
  • Research fraud and user behavior to contribute to machine learning models, rules and other detection systems in partnership with our Fraud Data Science team
  • Triage and forensically investigate fraud related escalations from internal and external stakeholders in a professional and efficient manner

    • Benefits

  • Healthcare, dental, vision, 401(k) plan and match, life insurance, flexible time off, commuter benefits, professional development stipend
    • Company
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