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Specialist, Customer Due Diligence Operations (KYB)

OKX
Kuala Lumpur, Malaysia
Full time

Overview

Department

Compliance

Job type

Full time

Compensation

Salary not specified

Location

Kuala Lumpur, Malaysia

Company size

Mature [ 50+ employess ]

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This role involves comprehensive reviews of customer onboarding cases, ensuring compliance with KYB principles and AML policies. Responsibilities include reviewing KYC documents, requesting CDD/EDD documentation, investigating potential matches against sanctions lists, and maintaining high-quality service.

Requirements

  • Completion of tertiary higher education such as Higher Diploma, Degree and onwards.
  • You have two or more years’ experience in AML and CDD/EDD review or in a KYC work domain,
  • You are a ‘team player’ who can work well within the function to deliver a quality service.
  • You are excellent communication and writing skills, and are attentive to details.
  • Excellent command of spoken and written English is required.

    • Responsibilities

  • Complete comprehensive reviews of incoming customer onboarding cases and ensuring that the application of KYB principles are consistent with the Company’s KYB policy and customer risk assessment.
  • Reviewing KYB documents obtained from the customer, utilising our validation tools and reputable sources to verify the AML documentation.
  • Requesting appropriate CDD/EDD documentation from customers to ensure that the AML onboarding process is complete in line with our AML policies and procedures.
  • Follow up on pending CDD/EDD requests ensuring that communication is issued with the relevant SLA's.
  • Investigating possible matches generated by the scanning application that the Company uses to screen customers against sanctions, PEP's and adverse media news and ensuring the appropriate action is taken.
  • Provide information to management in respect of AML/CDD issues arising.
  • Maintain delivery of a high quality service level to customers and other departments ensuring all queries are dealt with in a professional manner and escalating where appropriate.
  • Support the enhancement of our CDD function and maintain procedures
  • Manage specific projects, which may arise from time to time.

    • Benefits

  • Competitive remuneration package (Basic Salary + Yearly Bonuses).
  • Meal Allowance up to RM 500/month
  • Monthly Team Building
  • RM 2500 Benefits per annum (Training & Wellness)
  • Convenient workplace (5 minutes walk from MRT TRX).
  • Excellent prospects for growth and promotion - we provide you with assistance, opportunities for skill development, mentoring, and training programmes to help you succeed.
  • Employee engagement, recognition and appreciation program.
  • Multinational working environment - Advance your career by interacting with individuals from various backgrounds, cultures, and nations.
    • Company
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