Specialist, Customer Due Diligence Operations - KYB

A unique and highly-impactful role at one of the fastest-growing global cryptocurrency exchanges. You will be responsible for customer Know Your Business (KYB) cases, ensuring compliance with AML and fraud-related policies, and addressing potential money laundering or terrorist financing risks.

Overview

Department

Compliance

Job type

Full time

Compensation

Salary not specified

Location

Malta, Southern Europe

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About Us

OKX believes that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.

It is a leading crypto exchange and developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). It is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.

Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.

It is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, and OKLink.

What You'll Be Doing

Complete comprehensive reviews of incoming customer onboarding cases and ensuring that the application of KYB principles are consistent with the Company’s KYB policy and customer risk assessment

Reviewing KYB documents obtained from the customer, utilising our validation tools and reputable sources to verify the AML documentation

Requesting appropriate CDD/EDD documentation from customers to ensure that the AML onboarding process is complete in line with our AML policies and procedures

Follow up on pending CDD/EDD requests ensuring that communication is issued with the relevant SLAs

Investigating possible matches generated by the scanning application that the Company uses to screen customers against sanctions, PEP's and adverse media news and ensuring the appropriate action is taken

Provide information to management in respect of AML/CDD issues arising

Maintain delivery of a high quality service level to customers and other departments ensuring all queries are dealt with in a professional manner and escalating where appropriate

Support the enhancement of our CDD function and maintain procedures

Manage specific projects, which may arise from time to time

Job Requirements

Completion of tertiary higher education such as Higher Diploma, Degree and onwards

Two or more years’ experience in AML and CDD/EDD review or in a KYB work domain

Prior sanctions compliance experience

Ability to work well within the function to deliver a quality service

Excellent communication and writing skills, and are attentive to details

Excellent command of spoken and written English is required

Perks & Benefits

Competitive total compensation package

L&D programs and Education subsidy for employees' growth and development

Various team building programs and company events

Wellness and meal allowances

Comprehensive healthcare schemes for employees and dependants

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