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Specialist, Learning Development & Quality Assurance (Compliance Operations)

OKX
Kuala Lumpur, Malaysia
Full time
On site

Overview

Department

Compliance

Job type

Full time

Compensation

Salary not specified

Location

Kuala Lumpur, Malaysia, Southeast Asia

Company size

Mature [ 50+ employess ]

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This role combines Learning & Development (LD) and Quality Assurance (QA) to deliver training, uphold quality standards, and support continuous improvement across Compliance Ops teams. The ideal candidate will design and facilitate training while monitoring and evaluating compliance case reviews.

Requirements

  • Minimum 2-5 years of experience in a compliance-related role.
  • Previous experience in training, coaching, or educating individuals in a compliance setting is highly desirable.
  • CAMS or ICA certification is a plus.
  • Able to work on-site.
  • Strong public speaking and presentation skills with the ability to simplify complex regulatory concepts for diverse audiences.
  • Ability to provide clear, concise, and engaging training materials and documentation.
  • In-depth knowledge of regulatory requirements and compliance standards (e.g., AML, CDD, Sanctions, etc.).
  • Strong analytical abilities to assess training needs and measure training effectiveness.
  • Ability to develop training content based on regulatory changes and emerging compliance trends.
  • Highly organized with the ability to manage multiple projects and priorities.
  • Patient and approachable, with a focus on employee development and continuous improvement.
  • Capable of working both independently and collaboratively within a team environment.
  • Comfortable working in a fast-paced, dynamic environment with changing priorities.

    • Responsibilities

  • Develop and deliver comprehensive compliance training programs.
  • Evaluate the effectiveness of training sessions.
  • Perform regular training needs assessments.
  • Conduct refresher training as necessary.
  • Conduct Quality Assurance (QA) review as needed.
  • Work closely with the QA team, Compliance Ops functions, and other relevant teams.
  • Create, update, and maintain training materials.
  • Conduct coaching sessions for Compliance Ops agents as necessary.
  • Stay informed on changes in industry regulations and compliance trends.
  • Contribute to the development and rollout of new training programs, initiatives, and projects.

    • Benefits

  • Competitive remuneration package
  • Meal Allowance up to RM 500/month
  • Monthly Team Building
  • RM 2500 Benefits per annum (Training & Wellness)
  • Yearly Bonus
  • Convenient workplace (5 minutes walk from MRT TRX).
  • Excellent prospects for growth and promotion - we provide you with assistance, opportunities for skill development, mentoring, and training programmes to help you succeed.
  • Employee engagement, recognition and appreciation program.
  • Multinational working environment - Advance your career by interacting with individuals from various backgrounds, cultures, and nations.
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