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Team Lead, Customer Due Diligence

OKX
Kuala Lumpur, Malaysia
Full time

Overview

Department

Compliance

Job type

Full time

Compensation

Salary not specified

Location

Kuala Lumpur, Malaysia

Company size

Mature [ 50+ employess ]

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Leads the Customer Due Diligence team, reviewing KYC cases for potential AML or fraud. Requires experience in KYC/KYB and AML compliance within the financial services industry.

Requirements

  • 3+ years of related experience in KYC/KYB, Anti-Money Laundering (AML) Compliance or a similar compliance or risk control-related function in the financial service industry and have had experience in working across multiple jurisdictions in a dynamic and changing environment.
  • Bachelor’s Degree or relevant equivalent experience or professional qualification.
  • Proven people management experience with the ability to see the big picture without losing attention to detail.
  • Strong communication, planning, and organisational skills
  • Excellent command of spoken and written English is required.
  • You are a ‘team player’ who can work well within the function to deliver a quality service.

    • Responsibilities

  • Provide people management and development responsibilities and ensure team service level standards are met.
  • Liaise with Compliance department and management within business units.
  • Assist in overseeing new client onboarding and assist in implementing process enhancements to improve client onboarding experience.
  • Monitor periodic review to ensure regulatory requirements are met.
  • Has the ability to operate with a limited level of direct supervision.
  • Can exercise independence of judgement and autonomy.
  • Acts as SME to stakeholders and /or other team members.
  • Prepare daily and weekly metrics and progress reports.
  • Being the contact point for any question arising from clients and any other internal/external stakeholders.
  • Ensure that all legal and customer files/data are maintained in accordance with European Regulations and Group policies
  • Investigating possible matches generated by the scanning application that the Company uses to screen customers against sanctions, PEP's and adverse media news and ensuring the appropriate action is taken.
  • Provide information to management in respect of AML/CDD issues arising.
  • Maintain delivery of a high quality service level to customers and other departments ensuring all queries are dealt with in a professional manner and escalating where appropriate.
  • Manage specific projects, which may arise from time to time.

    • Benefits

  • Competitive remuneration package (Basic Salary + Yearly Bonuses).
  • Meal Allowance up to RM 500/month
  • Monthly Team Building
  • RM 2500 Benefits per annum (Training & Wellness)
  • Convenient workplace (5 minutes walk from MRT TRX).
  • Excellent prospects for growth and promotion - we provide you with assistance, opportunities for skill development, mentoring, and training programmes to help you succeed.
  • Employee engagement, recognition and appreciation program.
  • Multinational working environment - Advance your career by interacting with individuals from various backgrounds, cultures, and nations.
    • Company
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