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Team Lead, Sanction Operations

OKX
Manages a team conducting sanctions screening of users to ensure compliance with international regulations. Oversees review and escalation of potential matches related to sanctions, money laundering, and other AML risks.

Overview

Department

Compliance

Job type

Full time

Compensation

Salary not specified

Location

Budapest, Hungary, Eastern Europe

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Requirements

  • Minimum 2-4 years experience in Training or Quality Assurance role preferably in Customer Service/Customer Due Diligence/Fraud Risk/Anti-money Laundering operations.
  • Experience with learning management systems (LMS) and e-learning development tools.
  • Able to communicate fluently(speaking and writing) in English and one of these languages - Hungarian (optional)
  • Excellent communication and interpersonal skills, with the ability to build relationships and collaborate effectively with stakeholders at all levels of the organization.
  • Independent and able to multitask, able to work within timelines
  • Comfortable working in a fast-paced, dynamic environment with changing priorities.
  • Responsibilities

  • Provide people management and development responsibilities and ensure team service level standards are met.
  • Create the strategy to continuously build and mature our Sanctions Operations team. Manage the day-to-day operational and capacity needs, while handling and supporting escalation.
  • Conduct research using internal and external sources to help determine potentially suspicious activity and disposition of adverse news.
  • Liaise with Compliance department and management within business units.
  • Monitor periodic review to ensure regulatory requirements are met.
  • Can exercise independence of judgement and autonomy.
  • Acts as SME to stakeholders and/or other team members.
  • Prepare daily and weekly metrics and progress reports.
  • Being the contact point for any question arising from clients and any other internal/external stakeholders.
  • Investigating possible matches generated by the scanning application that the Company uses to screen customers against sanctions screening and ensuring the appropriate action is taken.
  • Provide information to management in respect of sanctions issues arising.
  • Maintain delivery of a high quality service level to customers and other departments ensuring all queries are dealt with in a professional manner and escalating where appropriate.
  • Manage specific projects, which may arise from time to time.
  • Benefits

  • Competitive remuneration package (Basic Salary + Yearly Bonuses).
  • Hybrid work environment available as part of our flexible working approach
  • Monthly Team Building
  • Excellent prospects for growth and promotion - we provide you with assistance, opportunities for skill development, mentoring, and training programmes to help you succeed.
  • Employee engagement, recognition and appreciation program.
  • Multinational working environment - Advance your career by interacting with individuals from various backgrounds, cultures, and nations.
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