Customer Service Representative, Series 7 Registered

Crypto.com

Portsmouth, United States

Full time

$60,000 - $80,000 per year

On site

Overview

Department

Customer Service

Job type

Full time

Compensation

$60,000 - $80,000 per year

Location

Portsmouth, United States, North America

Company size

Mature [ 50+ employess ]

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Foris Capital US LLC seeks experienced FINRA Series 7 Registered Representatives to grow its regulated securities business. The role involves providing customer service via phone, email, and chat, requiring knowledge of equities trading, margin accounts, and options trading.

Requirements

Active FINRA Series 7 and 63 Licenses with 1+ years of customer-facing brokerage experience including equities trading, margin accounts, and options trading;

Series 24 and supervisory experience are welcome but not required;

Clean regulatory record with no Disclosure Events;

Excellent customer service, written, and verbal communication skills;

Effectiveness and willingness to deliver customer experience through phone and text-based channels;

Ability to quickly build rapport & credibility with clients;

Self-starter and ambitious learner who is comfortable with ambiguity and a fast-paced environment;

Able to exercise independent thought and judgment, adapt to new tasks, and the ability to prioritize tasks in a multi-task environment;

Enthusiasm for building a customer service culture.

Responsibilities

Deliver white-glove customer service through phone, email, and chat channels;

Drive continuous improvement to the customer service experience by identifying and deploying enhancements to the customer service process;

Expand your financial services expertise as you develop deep subject mastery of equities trading, margin accounts, and options trading.

Overview

Department

Customer Service

Job type

Full time

Compensation

$60,000 - $80,000 per year

Location

Portsmouth, United States, North America

Company size

Mature [ 50+ employess ]

Resume Assistance

See how well your resume matches this job role with our AI-powered score. By uploading your resume, you agree to our Terms of Service

Click to upload

or drag and drop

pdf, doc, or docx (max. 10MB)

Ready to apply?

You're one step away - it takes less than a minute to upload your resume