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Instructional Designer, Academy

Chainalysis
New York, United States
Full time
$95,000 - $150,000 per year
Remote

Overview

Department

Education

Job type

Full time

Compensation

$95,000 - $150,000 per year

Location

New York, United States

Company size

Mature [ 50+ employess ]

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Design and develop engaging educational content for the Academy, collaborating with SMEs and video production specialists to create various learning assets. Drive customer engagement and success through world-class educational offerings.

Requirements

  • Proven experience as an instructional designer or in a similar role, preferably in a B2B SaaS environment.
  • Strong portfolio showcasing a range of instructional design projects, including video, text-based, and multimedia content.
  • Proficiency with Articulate Rise and/or Storyline; experience with Synthesia or similar tools is a plus.
  • Familiarity with Learning Management Systems (LMS); experience with Thought Industries is a bonus.
  • Exceptional communication and collaboration skills, with the ability to work effectively with SMEs and cross-functional teams.
  • A solid understanding of adult learning principles and instructional design methodologies.
  • Strong project management skills, with the ability to juggle multiple complex projects at one time
  • Attention to detail and a commitment to delivering high-quality content.
  • Minimum of 3-5 years of experience in instructional design, with a proven track record of creating effective learning experiences designing impactful learning solutions for employees at all levels, and ensuring alignment with company priorities and values, is essential.

    • Responsibilities

  • Design and develop instructional content for the Academy, ranging from short, video-based microlearning modules to longer, multi-format certifications.
  • Collaborate with SMEs to gather and structure content that aligns with customer needs and learning objectives.
  • Leverage tools like Articulate Rise, Articulate Storyline, and Synthesia to create high-quality, scalable learning experiences.
  • Ensure all content is pedagogically sound, visually appealing, and adheres to accessibility standards.
  • Analyze learner feedback and performance metrics to continuously improve content effectiveness.
  • Assist in managing content delivery within our LMS (Thought Industries) and ensure a seamless user experience.
  • Stay informed about industry trends and best practices in instructional design, technology, and customer education.
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