Backend Operations Support Engineer - Night Shift

This role involves designing, developing, maintaining, and improving software for various projects. Responsibilities include technical development, customer support, system reliability, and maintenance, requiring collaboration with various teams.

Overview

Department

Engineering

Job type

Full time

Compensation

Salary not specified

Location

Shenzhen, China, East Asia

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Requirements

5+ years of experience in DevOps, particularly with AWS, Kubernetes, and CI/CD pipelines.

Solid experience in a Linux environment and relevant support tools.

Experience with shell scripting, Ruby, Golang and SQL technologies.

Familiar with monitoring systems and logging systems (e.g. Datadog, Sumologic, OpenTelemetry).

Familiarity with exchange platform domain knowledge

Experience in GitOps with ArgoCD is a plus.

Strong analytical skills and the ability to proactively identify issues before they escalate.

Detail-oriented with strong ownership of work and the ability to multitask across simultaneous projects.

Excellent communication and interpersonal skills to engage both technical and non-technical stakeholders.

Proficiency in both written and spoken English and Mandarin; Cantonese is a plus.

Willingness to work flexible hours to cover US trading sessions.

Embody a proactive and positive mindset, demonstrating a strong "can-do" attitude

Responsibilities

Technical Development and Testing

Customer Support and Problem Resolution

System Reliability and Maintenance

Timezone: Work mostly in EST timezone as most of our customers, but also to have couple hours overlap with HKT timezone

Benefits

Competitive salary

Attractive annual leave entitlement including: birthday, work anniversary

Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up

Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope.

Work Perks: crypto.com visa card provided upon joining