Logo

Backend Operations Support Engineer - Night Shift

Crypto.com
Shenzhen, China
Full time
Hybrid

About this job

Job category

Engineering

Job type

Full time

Location

Shenzhen, China

Company size

Mature [ 50+ employess ]

Apply now

Don't miss out on this opportunity. Apply now and take the first step toward success.

Resume Assistance

See how well your resume matches this job role with our AI-powered score. By uploading your resume, you agree to our Terms of Service

Job Description

This role involves designing, developing, maintaining, and improving software for various projects. Responsibilities include technical development, customer support, system reliability, and maintenance, requiring collaboration with various teams.

Responsibilities

  • Technical Development and Testing
  • Customer Support and Problem Resolution
  • System Reliability and Maintenance
  • Timezone: Work mostly in EST timezone as most of our customers, but also to have couple hours overlap with HKT timezone

Requirements

  • 5+ years of experience in DevOps, particularly with AWS, Kubernetes, and CI/CD pipelines.
  • Solid experience in a Linux environment and relevant support tools.
  • Experience with shell scripting, Ruby, Golang and SQL technologies.
  • Familiar with monitoring systems and logging systems (e.g. Datadog, Sumologic, OpenTelemetry).
  • Familiarity with exchange platform domain knowledge
  • Experience in GitOps with ArgoCD is a plus.
  • Strong analytical skills and the ability to proactively identify issues before they escalate.
  • Detail-oriented with strong ownership of work and the ability to multitask across simultaneous projects.
  • Excellent communication and interpersonal skills to engage both technical and non-technical stakeholders.
  • Proficiency in both written and spoken English and Mandarin; Cantonese is a plus.
  • Willingness to work flexible hours to cover US trading sessions.
  • Embody a proactive and positive mindset, demonstrating a strong "can-do" attitude

Benefits

  • Competitive salary
  • Attractive annual leave entitlement including: birthday, work anniversary
  • Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up
  • Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope.
  • Work Perks: crypto.com visa card provided upon joining
© All rights reserved.