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Blockchain Security Application Support Engineer

Crypto.com
Vietnam
Full time
Hybrid

Overview

Department

Engineering

Job type

Full time

Compensation

Salary not specified

Location

Vietnam

Company size

Mature [ 50+ employess ]

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Supports blockchain security applications, ensuring production uptime and managing various environments. Works closely with engineers to address issues and improve monitoring.

Requirements

  • Degree in Computer Science or Engineering or Information Technology or similar discipline
  • Node.js
  • Working OR project experience about Web 3/Crypto currency/Blockchain domain is compulsory.
  • Past job experiences in supporting applications
  • Attention to detail with an analytical mindset
  • Comfortable with analyzing logs and possess a keen eye for anomalies and inconsistencies
  • Strong curiosity and desire to identify problems or root causes, and effectively communicate findings to the rest of the team
  • Experience in deploying in various cloud (Azure, Google, Amazon)
  • Experience in building, deploying and maintaining monitoring tools (Grafana, Prometheus, etc)
  • Experience in deploying and maintaining container infrastructures (Kubernetes, docker-compose, etc)
  • Experience in building, deploying and maintaining logging tools (Fluentd, ElasticSearch, Kibana, etc)
  • Experience in developing and deploying infrastructure as code (Kubernetes, Terraform, Docker, Ansible, etc)
  • Understand blockchain concepts and familiar with at least one or more blockchains is a plus
  • Proficient written communication skill in English

    • Responsibilities

  • Primary responsibilities to ensure the application is running at all times in Production.
  • Manages other non-production environments such as pre-production/staging.
  • Strong understanding of application features and all supported blockchains.
  • Work closely with engineers both application and infrastructure to ensure good understanding of what will be pushed to production environments.
  • Ability to apply fixes, improvements or optimization on the applications and infrastructure.
  • Identify any issues that may arise from the delivery which will impact production uptime or scalability or responses.
  • Monitor, troubleshoot and triage application alerts and issues.
  • Incident and problem management, post resolution follow-ups to ensure problems have been adequately addressed.
  • Continuously improve on monitoring tools and processes.
  • Coordinate DR testing and audit.
  • Maintain and support blockchain infrastructure
  • For senior individuals, the responsibility includes communication with stakeholders on application issues.
    • Company
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