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Blockchain Solutions Engineer - Developer Relations

Crypto.com
Shenzhen, China
Full time
Hybrid

Overview

Department

Engineering

Job type

Full time

Compensation

Salary not specified

Location

Shenzhen, China, East Asia

Company size

Mature [ 50+ employess ]

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This role bridges blockchains and the developer community, fostering relationships and providing support. It requires blockchain expertise, collaboration, and a commitment to exceptional technical support.

Requirements

  • Positive attitude with a strong desire to learn and grow within a Community Management and Engineering team.
  • Familiarity with community management platforms such as Telegram and Discord.
  • Basic understanding of programming languages and software development tools, for example: Solidity, TypeScript, Golang or Rust.
  • Bachelor’s degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience.
  • Minimum 1 year of experience in a similar role, with exposure to software engineering, customer support, or developer relations.
  • Excellent communication and interpersonal skills, with the ability to articulate complex technical concepts in a clear and user-friendly manner.
  • Strong problem-solving abilities and attention to detail.
  • Solid in English Communications

    • Responsibilities

  • Stay updated on blockchain industry trends, emerging technologies, and the competitive landscape to identify opportunities for growth and improvement
  • Engage with the developer community to gather valuable insights, identify areas for product enhancement, and solve the problems.
  • Serve as a proactive champion for developers, actively addressing their concerns, and facilitating a supportive and engaging community environment.
  • Collaborate with various teams such as product, marketing, and engineering teams to ensure developer relations initiatives are aligned with business strategies and objectives.
  • Create and maintain comprehensive technical documentation, tutorials, sample code, and other resources to empower developers.
  • Provide timely and effective technical support to developers, assisting with troubleshooting, technical inquiries, and integration challenges.

    • Benefits

  • Competitive salary
  • Medical insurance package with extended coverage to dependents
  • Attractive annual leave entitlement including: birthday, work anniversary
  • Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up
  • Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope.
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