About this job
Job category
Engineering
Job type
Full time
Location
Singapore
Company size
Mature [ 50+ employess ]
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Job Description
OKX is looking for an Engineering Manager to develop and implement the company's next generation Customer Support System. This role involves collaborating with cross-functional teams and designing high-availability, high-performance distributed services.
Responsibilities
- Develop and implement company’s own next generation Customer Support System to support customers over telephony, chat, email, messaging, social channels, communities.
- The Customer Support System includes operation ticket management, instant messaging, chatbot, help centers and customer data analysis etc
- Collaborate with cross-functional teams including Product, Design, and Marketing to drive innovation and execution
- Design and implement high availability, high-performance distributed services
- Contribute to technology best practices and perform code reviews for peers
Requirements
- Bachelor's degree in Science, Technology, Engineering, or Mathematics
- Hands-on experience in Microservice/API development using Java/SpringBoot/SpringCloud
- Strong knowledge of multi-threading and distributed architecture, and understanding of messaging frameworks such as Kafka
- Proficient in relational database design and development
- Comfortable working in a cloud-based Linux environment
- Proven experience in automated testing and continuous integration
- Knowledge of integrating with 3rd party software via APIs/SDKs
Benefits
- Competitive total compensation package
- L&D programs and Education subsidy for employees' growth and development
- Various team building programs and company events
- Wellness and meal allowances
- Comprehensive healthcare schemes for employees and dependants
- More that we love to tell you along the process!
About this job
Job category
Engineering
Job type
Full time
Location
Singapore
Company size
Mature [ 50+ employess ]
Apply now
Don't miss out on this opportunity. Apply now and take the first step toward success.
Resume Assistance
See how well your resume matches this job role with our AI-powered score. By uploading your resume, you agree to our Terms of Service