Engineering Manager - Core

OKX is looking for an Engineering Manager to develop and implement the company's next generation Customer Support System. This role involves collaborating with cross-functional teams and designing high-availability, high-performance distributed services.

Overview

Department

Engineering

Job type

Full time

Compensation

Salary not specified

Location

Singapore, Southeast Asia

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Requirements

Bachelor's degree in Science, Technology, Engineering, or Mathematics

Hands-on experience in Microservice/API development using Java/SpringBoot/SpringCloud

Strong knowledge of multi-threading and distributed architecture, and understanding of messaging frameworks such as Kafka

Proficient in relational database design and development

Comfortable working in a cloud-based Linux environment

Proven experience in automated testing and continuous integration

Knowledge of integrating with 3rd party software via APIs/SDKs

Responsibilities

Develop and implement company’s own next generation Customer Support System to support customers over telephony, chat, email, messaging, social channels, communities.

The Customer Support System includes operation ticket management, instant messaging, chatbot, help centers and customer data analysis etc

Collaborate with cross-functional teams including Product, Design, and Marketing to drive innovation and execution

Design and implement high availability, high-performance distributed services

Contribute to technology best practices and perform code reviews for peers

Benefits

Competitive total compensation package

L&D programs and Education subsidy for employees' growth and development

Various team building programs and company events

Wellness and meal allowances

Comprehensive healthcare schemes for employees and dependants

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