Senior/Staff Engineer, Customer Genius

Develop cutting-edge chatbots and support products for OKX's exchange platform. Collaborate with product, design, and marketing teams to drive innovation and build high-availability, high-performance distributed services.

Overview

Department

Engineering

Job type

Full time

Compensation

Salary not specified

Location

Singapore, Southeast Asia

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Requirements

Bachelors in Science / Technology / Engineering / Mathematics

Experience in Microservices/ API development with Java/SpringBoot/SpringCloud.

Knowledgeable in multi-threading and distributed architecture. Understanding of mainstream messaging frameworks including Kafka etc.

Solid experience with relational databases

Comfortable with cloud-based Linux environment

Experience in practicing automated testing and continuous integration

Responsibilities

Design and Development of cutting-edge chat bot and support related products on the exchange platform

Work closely with Product, Design and Marketing teams to drive rapid innovation in cross-functional teams

Build high availability high performance distributed service

Improve technology best practices and code reviews for peers

Build company’s own next generation Customer Support System to support customers over telephony, chat, email, messaging, social channels, communities.

Benefits

Competitive total compensation package

L&D programs and Education subsidy for employees' growth and development

Various team building programs and company events

Wellness and meal allowances

Comprehensive healthcare schemes for employees and dependants

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