About this job
Job category
Engineering
Job type
Full time
Salary range
$ 130k - $ 175k
Location
New York, United States
Company size
Mature [ 50+ employess ]
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Job Description
GK8, a Galaxy company, seeks a Solution Engineer to support activities across the Americas. Responsibilities include pre-sales processes, technical support, and tailoring solutions to meet client needs.
Responsibilities
- Collaborate with the sales team to deliver product demonstrations and address technical questions during the sales process
- Develop customized solutions tailored to the business and technical needs of clients
- Build strong relationships with potential clients to ensure a deep understanding of the product and its capabilities
- Provide ongoing technical support to existing customers, including troubleshooting and training on proper product use
- Manage implementation processes and conduct customer training sessions post-sale to ensure satisfaction and successful product adoption
- Work closely with product and development teams to relay customer feedback and contribute to continuous product improvement
- Deliver technical support to customers across the LATAM region and the United States
- Adapt work strategies and technological solutions to the specific needs of different markets in the region
Requirements
- At least 3 years of experience as a Pre-Sales Engineer or Solution Engineer in the financial, cybersecurity, or blockchain technology sectors
- Strong technical skills with the ability to deeply understand complex technological products
- Experience working with clients in international markets, with a preference for the LATAM and the Americas.
- Experience working with global teams in a dynamic environment
- Familiarity with blockchain technology is an advantage
Benefits
- Competitive base salary and discretionary bonus
- Competitive paid time off
- Company-paid health and protective benefits for employees and their eligible dependents
- Free virtual coaching sessions through Headspace
- Opportunities to learn about the Crypto industry
- Smart, entrepreneurial, and fun colleagues
About this job
Job category
Engineering
Job type
Full time
Salary range
$ 130k - $ 175k
Location
New York, United States
Company size
Mature [ 50+ employess ]
Apply now
Don't miss out on this opportunity. Apply now and take the first step toward success.
Resume Assistance
See how well your resume matches this job role with our AI-powered score. By uploading your resume, you agree to our Terms of Service