Blockchain Security Technical Support Engineer

Supports Solana and other blockchain ecosystems, focusing on smart contracts, staking, and troubleshooting blockchain issues. Requires strong blockchain knowledge and experience in a 24/7 environment.

Overview

Department

Job type

Full time

Compensation

Salary not specified

Location

Jakarta, Indonesia, Southeast Asia

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Requirements

Strong client service in a fast paced, high pressure, and dynamic environments

Past job experiences in supporting applications in 24/7 environment

Good knowledge of blockchain and its ecosystem and how protocols interact with each other and DApss

Hands-on experience in running blockchain nodes, writing smart contracts (DApps), staking, governance, bridges

Node.js

Experience owning technical documentation

Attention to detail with an analytical mindset

Adaptive to varying work condition

Good communication skills in English both written and verbal.

Responsibilities

Understand DApss and ability to deploy/maintain/monitor smart contracts in Solana/EVM

Develop an understanding of all supported blockchain and an in-depth knowledge of a select few blockchains

Research on new blockchain supported by the organization

Stay up to date with software upgrades and other critical blockchain changes.

Share (verbal/written) blockchain/DApps knowledge with internal teams including Engineers, DevOps, Sales, Product Manager and Customer Success team.

Troubleshoot and triage blockchain specific alerts and issues

Benefits

Competitive salary

Medical insurance package with extended coverage to dependents

Attractive annual leave entitlement including: birthday, work anniversary

Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up

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