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Blockchain Security Technical Support Engineer

Crypto.com
Supports Solana and other blockchain ecosystems, focusing on smart contracts, staking, and troubleshooting blockchain issues. Requires strong blockchain knowledge and experience in a 24/7 environment.

Overview

Department

IT

Job type

Full time

Compensation

Salary not specified

Location

Jakarta, Indonesia, Southeast Asia

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Requirements

  • Strong client service in a fast paced, high pressure, and dynamic environments
  • Past job experiences in supporting applications in 24/7 environment
  • Good knowledge of blockchain and its ecosystem and how protocols interact with each other and DApss
  • Hands-on experience in running blockchain nodes, writing smart contracts (DApps), staking, governance, bridges
  • Node.js
  • Experience owning technical documentation
  • Attention to detail with an analytical mindset
  • Adaptive to varying work condition
  • Good communication skills in English both written and verbal.
  • Responsibilities

  • Understand DApss and ability to deploy/maintain/monitor smart contracts in Solana/EVM
  • Develop an understanding of all supported blockchain and an in-depth knowledge of a select few blockchains
  • Research on new blockchain supported by the organization
  • Stay up to date with software upgrades and other critical blockchain changes.
  • Share (verbal/written) blockchain/DApps knowledge with internal teams including Engineers, DevOps, Sales, Product Manager and Customer Success team.
  • Troubleshoot and triage blockchain specific alerts and issues
  • Benefits

  • Competitive salary
  • Medical insurance package with extended coverage to dependents
  • Attractive annual leave entitlement including: birthday, work anniversary
  • Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up
  • Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope.
  • visa card provided upon joining
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