IT Support Engineer

Crypto.com seeks an IT Support Engineer to assist in security administration, handle user inquiries, and manage onboarding/offboarding processes. The role requires general IT operations experience and strong communication skills.

Overview

Department

Job type

Full time

Compensation

Salary not specified

Location

Shenzhen, China, East Asia

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Requirements

General IT operations experience including

Helpdesk Services will be an advantage

IT certifications will be advantages

Minimum 3-year of IT experience will be advantage

Experience with Identity Management Services and cloud computing and productivity tools, also Windows and iOS on basic level

Experience in Physical Office setup will be an advantage

Fluent in English and/or Korean is a plus

Responsibilities

Assist in our security administration activities including but not limited to user provisioning, access control, endpoint management, threat prevention and asset management.

Develop and implement access control workflows.

Handle inquiries from internal users and SLA.

Onboarding and offboarding process and setup laptops and user accounts.

Benefits

Competitive salary

Medical insurance package with extended coverage to dependents

Attractive annual leave entitlement including: birthday, work anniversary

Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up

Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope.