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Solution Engineer for API Team

Zerion
Global
Full time
Remote

Overview

Department

IT

Job type

Full time

Compensation

Salary not specified

Location

Global

Company size

Scale Up [ 11<50 employees ]

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Support developers, improve onboarding, and enhance the experience of teams building on Zerion's API. Handle Tier 1–2 API support, translate feedback into actionable insights, and ensure developers feel empowered.

Requirements

  • Solid engineering fundamentals with at least 3+ years development experience
  • Solid understanding of Web3 concepts (wallets, NFTs, DeFi)
  • Hands-on experience with Web3 projects — either personal (pet projects) or commercial use
  • Strong experience with Golang (required)
  • Strong understanding of API architecture, REST conventions, tokens/auth flows, and error handling
  • Experience debugging and resolving complex issues in production systems
  • Experience with developer platforms or supporting external development teams
  • Responsibilities

  • Act as the first technical point of contact for teams integrating Zerion API
  • Diagnose edge cases, debug & fix issues, and unblock partners acting as the owner for tier 1–2 engineering challenges
  • Write well-structured, and efficient code contributing to the development of new services and features
  • Collaborate closely with engineers to triage and resolve problems efficiently
  • Maintain and improve technical documentation, SDKs, and dev onboarding flows
  • Shape the product by implementing customer-driven features in close collaboration with the product manager
  • Monitor developer success metrics and reduce time-to-value
  • Benefits

  • Python experience
  • Comfortable speaking the language of on-chain builders
  • Built or supported systems across multiple chains (EVM, L2s, Solana, etc.)
  • Experience with blockchain data analytics tools (Dune, Nansen)
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