Solution Support Analyst, Banking & Capital Markets - Americas

Chainlink Labs

Global

Full time

Remote

Overview

Department

Job type

Full time

Compensation

Salary not specified

Location

Global

Company size

Mature [ 50+ employess ]

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Provide technical support to institutional clients using Chainlink, troubleshooting issues and ensuring successful platform usage within the financial industry.

Requirements

Knowledge of the banking and capital markets industry, key sectors and asset types.

Direct experience of providing technical support to large scale enterprises in mission critical environments within Fintech

Background in building, maintaining and supporting complex software applications

Knowledge of, and experience with technologies such as cloud environments, containerisation, messaging systems, databases etc.

Responsibilities

Provide ongoing technical support to large scale, institutional users of our platform

Establish credibility with the relevant stakeholders within institutions to provide top level service to them

Help with the development of processes and practices that lead to increased efficiency

Develop a customer support knowledge base

Overview

Department

Job type

Full time

Compensation

Salary not specified

Location

Global

Company size

Mature [ 50+ employess ]

Ready to apply?

You're one step away - it takes less than a minute to upload your resume

Resume Assistance

See how well your resume matches this job role with our AI-powered score. By uploading your resume, you agree to our Terms of Service

Click to upload or drag and drop

pdf, doc, or docx (max. 10MB)