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Solutions Engineer, LATAM

BitGo
São Paulo, Brazil
Full time
On site

Overview

Department

IT

Job type

Full time

Compensation

Salary not specified

Location

São Paulo, Brazil

Company size

Mature [ 50+ employess ]

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BitGo is the leading infrastructure provider of digital asset solutions. As a Solutions Engineer, you will lead technical and product aspects for pre and post sales activities, manage client relationships, and collaborate with internal teams.

Requirements

  • 3-5+ years in an enterprise client facing technical role as Solutions Engineer, Sales Engineer, Solutions Architect, Integration Engineer, Implementation Manager, Technical Account Manager, Customer Success Manager or similar
  • Demonstrated understanding of technical subjects and concepts including web services and applications, PaaS, SaaS, APIs, SDKs, etc.
  • Previous experience in pre-sales and/or post-sales capacity
  • Strong experience with leading and managing client engagements and projects
  • RFx/ DDQ experience - working with other SMEs to formulate relevant responses
  • Extremely high professionalism - client and colleagues love working with you
  • Clear and effective verbal and written communication and comprehension
  • Ability to self-manage and use best professional judgment as needed
  • Very high interest in blockchain, cryptocurrencies and financial services and products.
  • Demonstrated professional proficiency in English, Spanish and/or Portugues
  • Bachelor’s degree in CS or related STEM field, or equivalent years of professional experience

    • Responsibilities

  • Lead and drive technical and product aspects for pre and post sales activities such as product education, solution architecture, implementation, onboarding, delivery, etc.
  • Continuous client relationship management that includes understanding client’s business requirements, expectations and technical support
  • Collaboration and partnership with our Product Management and Engineering Teams contributing to development of new product features
  • Serve as the client advocate, providing feedback to internal teams
  • Provide clear understanding of client requirements for our Sales Team for and during their sales calls.

    • Benefits

  • Competitive base salary, bonus and stock options
  • Great colleagues and inspiring startup environment
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