About this job
Job category
Legal
Job type
Full time
Location
Kuala Lumpur, Malaysia
Company size
Mature [ 50+ employess ]
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Job Description
Attends inquiries from legal authorities and representatives globally, liaising with internal stakeholders (compliance, risk, customer service). Maintains relationships with company partners and external stakeholders, escalating issues as needed.
Responsibilities
- Attending to inquiries from legal authorities and legal representatives from all around the world while maintaining delivery of a high quality service level.
- Liaising with internal stakeholders such as compliance, risk and customer service teams ensuring all queries are dealt with in a professional manner and escalating where appropriate.
- Maintaining a working knowledge of company products to effectively communicate with external stakeholders.
- Creating and maintaining strong relationships with company partners and external stakeholders.
- Escalate any queries or unresolved issues to Supervisors and as advised by the operations management, which cannot be completed within the agreed procedures.
- Support the enhancement of our Legal Operations function.
- Manage or participate in specific projects which may arise from time to time.
Requirements
- A degree in law / compliance / a related field which demonstrates critical thinking.
- Experience in a legal-related role or customer service.
- Excellent communication and writing skills, and are detailed-oriented.
- Ability to work independently and as part of a team.
- Comfortable working in a fast-paced, dynamic environment with changing priorities.
- Strong people skills: Ability to navigate difficult situations and stay calm under pressure.
- Solutions mindset: passionate to find the right solution and resolve the issue.
- Excellent time management: ability to multi-task to solve issues while managing time.
- Quick learner: ability to ramp up quickly and act on feedback constructively.
- Willingly to work on a rotational shift to support 24x7 operations.
- Willing to work in Tun Razak Exchange (walking distance from MRT TRX)
Benefits
- Competitive remuneration package (Basic Salary + Generous KPI bonus program + Shift Allowance + Annual Increment).
- Meal Allowance up to RM 500/month
- Monthly Team Building
- RM 2500 Benefits per annum (Training & Wellness)
- Convenient workplace (5 minutes walk from MRT TRX).
- Excellent prospects for growth and promotion - we provide you with assistance, opportunities for skill development, mentoring, and training programmes to help you succeed.
- Employee engagement, recognition and appreciation program.
- Multinational working environment - Advance your career by interacting with individuals from various backgrounds, cultures, and nations.
About this job
Job category
Legal
Job type
Full time
Location
Kuala Lumpur, Malaysia
Company size
Mature [ 50+ employess ]
Apply now
Don't miss out on this opportunity. Apply now and take the first step toward success.
Resume Assistance
See how well your resume matches this job role with our AI-powered score. By uploading your resume, you agree to our Terms of Service