Chief Operating Officer, Canada

Oversee day-to-day operations of Kraken Canada, including regulatory audits and client lifecycle management. Lead product operations for global consumer trading products, ensuring compliance and operational success.

Overview

Department

Management

Job type

Full time

Compensation

$110,000 - $176,000 per year

Location

Canada

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Requirements

Significant experience in product operations, general management, or go-to-market roles, ideally in fintech, crypto, or regulated financial tech.

Demonstrated experience launching and scaling products in regulated environments.

Strong track record of cross-functional execution you’ve shipped with product teams and delivered under pressure.

Fluency in crypto-native operations, including treasury flows, custody structure, and digital wallet architecture.

Experience with financial operations: partnering with FP&A, understanding P&Ls, and tracking operational cost drivers.

Comfortable working with compliance and legal, able to interpret regulation and map it to business processes.

Able to navigate fast-changing environments while maintaining clarity, speed, and operational control.

Excellent communicator across technical, executive, and external stakeholder audiences.

Responsibilities

Act as the functional COO for Kraken Canada, overseeing day-to-day operations, regulatory audits, client lifecycle management, and market performance.

Lead product operations for our global consumer trading products and Kraken Canada and our MTL-licensed U.S. states owning business readiness, and operational success.

Partner with Product to deliver features that meet compliance and operational requirements across jurisdictions.

Manage readiness and go-to-market of new products with a sharp eye on process scalability and internal controls.

Drive cross-functional execution on roadmap milestones, compliance deliverables, and infrastructure upgrades.

Work closely with our compliance teams to ensure audit-readiness and operational risk mitigation.

Partner with Finance and Data to own forecast inputs, monitor cost-performance metrics, and support P&L clarity across regulated business units.

Represent the operational side of Canada and U.S. in board, regulatory, and executive discussions.

Champion a high-leverage operating model: define core metrics, improve systems, and elevate how Kraken builds and scales regulated products.