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Growth & Operations Manager, Germany

World
Munich, Germany
Full time
On site

About this job

Job category

Management

Job type

Full time

Location

Munich, Germany

Company size

Mature [ 50+ employess ]

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Job Description

Manage day-to-day operations, collaborate with teams and partners, and drive growth in Germany. Requires strong coordination, communication, and attention to detail.

Responsibilities

  • Build the operational infrastructure for hypergrowth
  • Build and refine the systems essential for our rapid expansion
  • Source and recruit top-tier Operators
  • Ensure compliance for newly onboarded Operators
  • Manage and support our Operators for optimal performance
  • Review and approve potential locations and events for World participation
  • Oversee the sourcing of spaces for dynamic brand activations
  • Lead internal processes to manage locations effectively with Operators
  • Maintain timely and professional communication with Operators
  • Prepare and distribute relevant documentation to Operators
  • Optimize performance and ensure high quality processes
  • Distribute training materials, conduct face-to-face training sessions, and monitor outcomes
  • Identify and address knowledge gaps by devising and implementing innovative strategies
  • Collaborate with Operators and external partners to enhance operational efficiency
  • Drive Growth & Business Development initiatives
  • Open new chapters of growth and scale operations to the next level
  • Explore and develop new business opportunities
  • Continuously investigate and implement new growth models
  • Lead special projects related to operations, such as community building and event planning

Requirements

  • 5+ years of relevant experience. Succeeded in high-performance operations and business development in Germany before.
  • Scrappy; enjoy working as part of a fast-moving, dynamic team and are willing to contribute wherever needed to make an impact.
  • Strong cross-cultural competency; able to communicate and do business across different cultures and countries and have experience working in cross-cultural environments.
  • Strong communicator; fluent in both English and German.
  • Strong interpersonal skills; able to manage and nurture high-performing relationships with local World Operators in Germany. Know that no two people are the same and are able to mediate and resolve conflicts.
  • Innovative; love coming up with solutions to unconventional problems and taking action.
  • Analytical; make data-driven decisions and are eager to contribute to larger strategy conversations.
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