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Strategy and Operations Manager

OKX
Singapore
Full time
On site

Overview

Department

Management

Job type

Full time

Compensation

Salary not specified

Location

Singapore, Southeast Asia

Company size

Mature [ 50+ employess ]

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As a core member of the User Quality Management team, you will work closely with multiple departments to provide strategic business guidance and drive day-to-day user quality operations and process optimization. You will leverage data-driven decision-making to identify potential financial risks and implement efficient operational strategies.

Requirements

  • A minimum of 5 years of experience in the financial or blockchain industries, with a focus on strategy, operational control, or related fields preferred.
  • Proficient in both English and Chinese, with the ability to communicate effectively in both languages
  • Proven ability to lead complex operational and strategic initiatives with increasing autonomy and responsibility, while effectively navigating ambiguity and quickly adapting to new challenges and opportunities
  • Proficient in using SQL, Python, and other data analysis tools, with a proven ability to leverage complex data insights to drive strategic decision-making and optimize operational processes.
  • Strong communication skills with the ability to distill complex and ambiguous topics into clear, engaging narratives tailored to diverse audiences

    • Responsibilities

  • Leverage data-driven decision-making to identify potential financial risks and quality issues, and implement efficient operational strategies to address them.
  • Responsible for managing the daily user quality management processes. This includes monitoring key metrics, making necessary adjustments, and optimizing operations to ensure the efficiency and accuracy of risk control and processes.
  • Regularly analyzing industry trends, market dynamics, and competitive landscapes, providing specific recommendations for product enhancements, risk control strategies and directions.
  • Provide operational support to drive the implementation and execution of different strategies and operational processes while collaborating with cross-functional teams and stakeholders.

    • Benefits

  • Competitive total compensation package
  • L&D programs and Education subsidy for employees' growth and development
  • Various team building programs and company events
  • Wellness and meal allowances
  • Comprehensive healthcare schemes for employees and dependants
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