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Community Manager, Czechia/Slovakia

OKX
Bratislava, Slovakia
Full time

About this job

Job category

Marketing & Communications

Job type

Full time

Location

Bratislava, Slovakia

Company size

Mature [ 50+ employess ]

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Job Description

Manage local OKX community operations and grow the online/offline community by building a new user conversion strategy. Drive interactions in online forums and chat groups to increase positive engagement.

Responsibilities

  • Manage local OKX community operations.
  • Grow the local online and offline OKX community by building a new user conversion strategy.
  • Drive interactions in the local OKX forums, instant messaging platforms, and chat groups with the community to increase positive engagement.
  • Collaborate with internal departments to establish campaign objectives, complete tasks, and identify and solve problems.
  • Explore new community-friendly platforms and groups to facilitate the expansion of OKX's local user base and influence.
  • Organize online events, assist in offline meet-ups, and conduct product and service surveys.
  • Provide user feedback and market insights.
  • Suggesting new ways to promote company offerings to the community and to reach measurable value.
  • Support KOL leads sourcing.
  • Support OKX products' educational content creation.

Requirements

  • Relevant experience in customer support
  • Previous experience with key social media channels (Twitter, Telegram, Discord)
  • Exceptional communication skills in English and Czechia or Slovak
  • Strong understanding of cryptocurrency/blockchain related terminologies and trends and have a liking for crypto cultures
  • Be able to work flexible and stretched hours to interact with the crypto community as frequently as possible

Benefits

  • Competitive total compensation package
  • L&D programs and Education subsidy for employees' growth and development
  • Various team building programs and company events
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