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Community Manager - Korea

Plume Network
Korea
Full time
Remote

Overview

Department

Marketing & Communications

Job type

Full time

Compensation

Salary not specified

Location

Korea

Company size

Scale Up [ 11<50 employees ]

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Plume seeks an experienced Community Manager in Korea to foster community growth and engagement across platforms like Discord and Telegram. This role requires a community builder deeply embedded in blockchain culture.

Requirements

  • 3+ years of experience in community management, social media management, or growth marketing, ideally in blockchain, crypto, or fintech. Crypto native required.
  • Experience growing and managing large communities across platforms like Discord, Telegram, Reddit, and social media.
  • Strong ability to foster online community engagement and growth through campaigns, events, and interactive content.
  • Exceptional communication and storytelling skills, with the ability to distill complex ideas into simple, engaging messages.
  • Experience moderating online communities and enforcing community guidelines to maintain a safe and welcoming environment.
  • Strong knowledge of community analytics tools and the ability to translate insights into strategy.
  • Responsibilities

  • Community Growth & Engagement
  • Oversee Plume’s community of developers, RWA issuers, and token holders.
  • Foster community participation through engaging activities such as AMAs, polls, contests, and educational initiatives.
  • Enable growth strategies to increase the size, activity, and loyalty of Plume's community.
  • Community Management & Moderation
  • Oversee daily interactions and moderation on platforms such as Discord, Telegram, Reddit, and social media.
  • Respond promptly to community inquiries, escalate issues when needed, and ensure consistent engagement across time zones.
  • Implement community guidelines, enforce moderation rules, and ensure a positive experience for all community members.
  • Content & Messaging
  • Develop community-centric content, such as FAQs, educational posts, how-to guides, and product announcements.
  • Work closely with marketing and product teams to ensure community messaging is aligned with Plume’s broader brand and product strategy.
  • Assist with the development of community-focused content for social media and blog posts.
  • Community Advocacy & Insights
  • Act as the voice of the community within the company, providing feedback, trends, and insights to internal teams.
  • Serve as a bridge between Plume and its community, ensuring that community voices influence product development and roadmap decisions.
  • Cultivate relationships with Plume's most active and influential community members, encouraging them to become brand advocates and community leaders.
  • Events & Activations
  • Plan and execute community-driven events such as hackathons, meetups, live streams, and virtual town halls.
  • Identify opportunities to create in-person or online engagement experiences that drive community growth and loyalty.
  • Facilitate speaking opportunities for Plume's executives and team members at industry conferences and webinars.
  • Analytics & Reporting
  • Track key metrics related to community growth, sentiment, and engagement.
  • Create reports and dashboards that provide visibility into the health and impact of the community.
  • Use insights from community analytics to improve engagement strategies and inform product development.
  • Benefits

  • Salary ranges are competitive with top startups.
  • As an early employee, you will receive a competitive equity grant.
  • Fully remote with the option to come into the NYC office any time.
  • Full medical, dental, and vision benefits for US based employees.
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