Global Community Manager

As a Global Community Manager at Binance, you will lead engagement with and grow Binance's global communities across platforms like Telegram, Discord, and WhatsApp. Your role will involve fostering positive interaction, strengthening the brand, and managing internal execution and project initiatives to improve community systems and user experience.

Overview

Department

Marketing & Communications

Job type

Full time

Compensation

Salary not specified

Location

Lisbon, Portugal

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About Binance

Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 280 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.

Key Responsibilities

Community Leadership:

Engage with and grow Binance-owned global and flagship communities (Telegram, Discord, WhatsApp) while fostering meaningful, positive engagement.

Create content and initiatives that strengthen our brand, deepen trust, and energize community members.

Support Binance Angels recruitment, onboarding, and ongoing relationship management.

Be the connective tissue between users and the company by gathering, synthesizing, and sharing community insights with internal teams.

Internal Execution & Project Management:

Identify gaps and opportunities within our current community systems and tools then design and implement improvements.

Coordinate cross-functional projects to improve internal workflows, community operations, and user experience.

Define KPIs, track progress, and report impact in a way that empowers the team and informs leadership.

Help shape product and system roadmaps by aligning community needs with company priorities.

Spot and evaluate new opportunities for community-driven initiatives.

Job Requirements

Deep crypto-native experience: you’ve lived the culture, understand the memes, and know how communities move (DeFi, NFTs, DAOs, wallets, etc.).

Experience and familiarity with Binance products (Spot, Margin, Futures, P2P, NFTs).

Adaptable and flexible personality - willing to try different workflows.

Strategic/operational mindset — ideally with professional or academic experience in business, consulting, or project management.

Proven track record of managing communities or events with strong ownership, creativity, and emotional intelligence.

Skilled in social platforms (Twitter/X, Discord, Telegram, TikTok, YouTube, etc.) and fluent in content creation/curation.

Comfortable setting KPIs, reporting outcomes, and iterating based on data.

Execution-oriented, scrappy, and humble — you’re as willing to build a Discord bot as you are to present a strategic recommendation.

Huge Bonus: technical skills (automation, bot building, dashboards).

Flexible schedule — able to engage with a global community across time zones.

Why Binance

Shape the future with the world’s leading blockchain ecosystem

Collaborate with world-class talent in a user-centric global organization with a flat structure

Tackle unique, fast-paced projects with autonomy in an innovative environment

Thrive in a results-driven workplace with opportunities for career growth and continuous learning

Competitive salary and company benefits

Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)

Our Commitment

Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.

By submitting a job application, you confirm that you have read and agree to our Candidate Privacy Notice.

AI Hiring Disclaimer

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.