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Senior Manager, User Acquisition

Crypto.com

Overview

Department

Marketing & Communications

Job type

Full time

Compensation

Salary not specified

Location

Hong Kong, East Asia

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Lead and mentor a team of acquisition specialists, developing and implementing app marketing strategies to drive user acquisition and engagement across multiple markets.

Requirements

  • Bachelor's degree in marketing, business, or a related field; MBA or advanced degree preferred.
  • 8+ years of experience in user acquisition, growth marketing, or digital marketing roles, with a focus on paid acquisition and app marketing.
  • Proven track record of driving revenue growth and optimizing ROAS across multiple markets, with expertise in capturing market potentials and improving market share.
  • Strong leadership and team management skills, with experience leading and developing high-performing teams.
  • Expertise in paid advertising platforms such as Google Ads, Facebook Ads, and other relevant channels, with a strong funnel conversion concept and experience in full funnel marketing strategy from awareness to conversion.
  • Experience with app marketing strategies, including app store optimization (ASO), in-app advertising, and mobile ad networks.
  • Analytical mindset with the ability to interpret data, analyze trends, and make data-driven decisions.
  • Excellent communication and presentation skills, with the ability to effectively communicate complex ideas and strategies to senior leadership and cross-functional teams.
  • Responsibilities

  • Develop and refine a strategic user acquisition roadmap aligned with business objectives and market-specific dynamics across markets, with a focus on app marketing strategies.
  • Lead and mentor a team of acquisition specialists, providing guidance, support, and performance coaching to drive results in app marketing and paid acquisition.
  • Oversee the planning, execution, and optimization of paid acquisition campaigns across channels such as Google Ads, Facebook Ads, Instagram Ads, X, ASA and other relevant platforms, with a specific focus on app marketing tactics.
  • Develop and implement app marketing strategies to drive app installs, engagement, and conversions, leveraging channels such as in-app advertising, affiliates and mobile ad networks.
  • Conduct market research and competitive analysis to identify growth opportunities, market trends, and competitive threats in each market, with a focus on capturing market potentials and improving market share.
  • Drive continuous improvement in ROAS performance through data-driven insights, A/B testing, and campaign optimization strategies, with a strong funnel conversion concept and experience in full funnel marketing strategy from awareness to conversion.
  • Foster a culture of test & learn within the acquisition team, encouraging experimentation, hypothesis testing, and iterative improvements to acquisition strategies and tactics.
  • Manage acquisition budgets effectively across markets, ensuring optimal allocation and alignment with business goals and KPIs for app marketing and paid acquisition.
  • Generate regular performance reports and dashboards to track key metrics, analyze campaign performance, and provide actionable insights to senior leadership, showcasing expertise as T-shaped marketers specializing in paid advertising.
  • Collaborate closely with cross-functional teams, including marketing, product, analytics, and finance, to align acquisition strategies with overall business objectives and initiatives, ensuring a cohesive approach to full funnel marketing strategies.
  • Benefits

  • Competitive salary
  • Medical insurance package with extended coverage to dependents
  • Attractive annual leave entitlement including: birthday, work anniversary
  • Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up
  • Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope.
  • crypto.com visa card provided upon joining
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