Fraud Risk Strategy Lead

Develop and enhance fraud detection and risk mitigation strategies for MoonPay's platform, collaborating with cross-functional teams to implement effective solutions and provide senior management reporting.

Overview

Department

Operations

Job type

Full time

Compensation

Salary not specified

Location

London, United Kingdom, Western Europe

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Requirements

At least 6 years of fraud management experience in fraud and risk in payments, crypto, e-commerce, or related industries;

Expert knowledge of fraud, financial crime, and regulatory changes across crypto, payments and e-commerce;

Strong understanding and ability with SQL and business analytics tools (e.g. Looker, Tableau etc);

Must have strong decision making ability and be self-disciplined;

Experience working with technology teams to design and implement fraud solution;

Demonstrated strategic thinking and cross-functional influence, with the tenacity to keep issues top of mind with relevant stakeholders;

Ability to prioritize incoming escalations and requests appropriately using clear communications;

An independent problem solver, able to work autonomously, capable of taking on loosely defined problems and translating complex thinking into practical application for diverse audiences;

A communicative person who values building strong relationships with colleagues and partners and enjoys mentoring and sharing their experience with others;

Comfortable working fluently in English, both written and spoken;

Trustworthy character;

BSc, MSc or equivalent, preferably in Law, Computer Science, Criminology, Physics, Econometrics, or comparable;

Strong interest in crypto and payments.

Responsibilities

Develop in-depth knowledge of MoonPay’s data sources, user behaviour and products and services to gain insights into fraud patterns and assist in building out the Trust & Safety strategy;

Provide Fraud subject matter expertise on new market launches, new products and services and new payment methods to ensure that fraud mitigation requirements are met;

Set up and own a Fraud Risk Management program conducting regular fraud risk assessments, reporting high impact findings to key stakeholders across the business;

Define and monitor key fraud metrics to understand the root causes of fraud and inform product and engineering roadmaps and ultimately, the long term Trust & Safety strategy;

Provide reporting to senior management that highlights trends in refunds, chargebacks, and emerging fraud;

Assist in the development of new tools for uses in fraud detection and prevention;

Assist in key vendor management activities across Trust & Safety;

Build out a robust governance framework to oversee the high impact, operational activities within Trust & Safety;

Work effectively with team members and leadership by fraud strategy and sharing ideas and knowledge in a constructive and positive manner;

Champion fraud awareness across MoonPay and create a trusted network of peers across the company;

Benefits

Equity package

Unlimited holidays

Paid parental leave

Annual training budget

Home office setup allowance

Monthly budget to spend on our products

Working in a disruptive and fast-growing industry where the possibilities are endless

Freedom, autonomy and responsibility