About this job
Job category
Operations
Job type
Full time
Location
Istanbul, Türkiye
Company size
Mature [ 50+ employess ]
Apply now
Don't miss out on this opportunity. Apply now and take the first step toward success.
Resume Assistance
See how well your resume matches this job role with our AI-powered score. By uploading your resume, you agree to our Terms of Service
Job Description
OKX is revolutionising world systems through our cutting-edge digital asset exchange. This role manages communications with law enforcement, assists with SAR filings, and investigates fraud.
Responsibilities
- Manage communications and responses to inquiries from judicial and law enforcement authorities.
- Assist in the filing of SARs, ensuring full compliance with legal and regulatory requirements.
- Utilize automated tools to support reporting to MASAK and handle notifications from official institutions.
- Assess and respond to fraud alerts from banks, ensuring timely and appropriate action on user accounts.
- Work closely with internal teams to adapt global procedures to meet local requirements.
- Address and resolve cases of fraud, including unauthorized withdrawals and phishing attacks.
- Investigate and respond promptly to bank alerts, ensuring swift communication and resolution.
- Review customer transactions to detect and prevent fraudulent activities, such as account takeovers and identity theft.
- Oversee the freezing of user accounts when necessary and streamline the unfreezing process to minimize risk.
- Maintain strong relationships with banks, providing continuous feedback to enhance fraud alert processes.
Requirements
- Bachelor’s degree in Accounting, Finance, Law, Business Administration, Criminology, or a related field.
- A minimum of 1 year of experience in fraud investigation, risk management, or LE response within the banking, financial, or fintech sectors.
- Strong analytical skills to identify patterns and trends in fraudulent activities.
- Proficiency in English with excellent communication skills.
- Ability to work flexible shifts to support operations as needed.
- Familiarity with MASAK reporting processes and official correspondence methodologies.
Benefits
- Competitive total compensation package
- L&D programs and education subsidy for employees' growth and development
- Various team building programs and company events
- Wellness and meal allowances
- Comprehensive healthcare schemes for employees
About this job
Job category
Operations
Job type
Full time
Location
Istanbul, Türkiye
Company size
Mature [ 50+ employess ]
Apply now
Don't miss out on this opportunity. Apply now and take the first step toward success.
Resume Assistance
See how well your resume matches this job role with our AI-powered score. By uploading your resume, you agree to our Terms of Service