Operations Lead, Emerging Market

OKX is seeking an Operations Lead to manage day-to-day activities within the Emerging Market group. The role involves developing business strategies, implementing operational processes, and mentoring teams to grow the business in a sustainable and compliant manner.

Overview

Department

Operations

Job type

Full time

Compensation

Salary not specified

Location

Singapore, Southeast Asia

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About OKX

OKX believes that the future will be reshaped by Crypto, ultimately contributing to every individual's freedom. OKX began as a crypto exchange giving millions of people access to crypto trading and over time becoming among the largest platforms in the world. In recent years, we have developed one of the most connected Web3 wallets used by millions to access decentralized crypto applications (dApps). OKX is a trusted brand by hundreds of large institutions seeking access to crypto markets on a reliable platform that seamlessly connects with global banking and payments. In the last year, OKX has expanded into new markets including Australia, Brazil, Netherlands, Singapore and Turkey, with plans to launch in the US, Belgium and the UAE.

OKX is deeply committed to shaping a fairer, more transparent and accessible society through blockchain technology. This is why we publish proof of reserves monthly, and continue to ship new innovative security features.

About the Team

The Operation team is responsible for the overall day-to-day activities within the Emerging Market group. We're a team of risk-sensitive problem solvers helping to grow the business in a sustainable and compliant manner.

What You’ll Be Doing

Working with the Managing Director to develop business strategies in alignment with team and company priorities

Plan and monitor the day-to-day running of the business to ensure smooth operation across functions such as marketing, customer support, legal and compliance

Develop, implement and maintain operational processes in line with the business plan and strategy

Define a vision for the local business, set and manage team goals

Be able to understand and interpret data and use this to set business priorities

Maintaining a strong team culture of trust, accountability, and commitment to impact

Ability to execute cross-functional work and coordinate multiple projects at the same time

Oversee expenses and budgeting to help the organisation optimise costs and benefits

Mentor and motivate teams to achieve productivity and engagement

What We Look For In You

Bachelor's Degree in Law, Accountancy, Finance, Economics or in a related subject or equivalent practical experience

Hands-on, execution-oriented, willing, and able to drive the progress of existing projects as well as plan the delivery of new activities

Strong project management skills and a history of delivering on objectives

A track record of developing and implementing effective processes

A proven ability to work between cross-functional teams, including a self starter mentality when it comes to picking up new concepts

Strong leadership and people management skills

Proven ability to work within and meet deadlines in a fast-paced environment

Self-motivated, critical thinker and adept at working independently and in a dispersed team environment covering multiple and varied tasks

Intuitive, highly ethical and comfortable to question and challenge

Perks & Benefits

Competitive total compensation package

L&D programs and education subsidy for employees' growth and development

Various team building programs and company events

Wellness and meal allowances

Comprehensive healthcare schemes for employees and dependants

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