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Strategy and Operations Manager

Moonpay
Portugal
London, United Kingdom
+4 more
Full time
Remote

Overview

Department

Operations

Job type

Full time

Compensation

Salary not specified

Location

Portugal

Company size

Mature [ 50+ employess ]

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As a Strategy and Operations Manager, you'll work with the VP of Operations to boost revenue and cut costs. You'll analyze data to find opportunities, drive strategic decisions, and measure success.

Requirements

  • 5+ years leveraging deep data analysis to drive impactful strategies in fintech/crypto, with experience in strategy consulting and/or building PMO functions.
  • Proven ability to extract actionable insights from complex datasets, applying statistical methods and ROI analysis to solve business challenges and drive strategic execution.
  • Expertise in creating compelling data visualizations and communicating findings effectively to diverse audiences, including executive stakeholders.
  • Passionate about staying updated on technology trends, particularly in crypto, payments, and AI, and exploring their practical application within strategic frameworks and project delivery.

    • Responsibilities

  • Drive data-informed strategies aligned with top company goals, partnering with the senior operations leadership team to optimize revenue growth and reduce costs across Moonpay's operations
  • Perform comprehensive analysis of user journeys and various operational data points (including costs, platform integrations, partner performance, and existing workflows) to extract critical insights, identify optimization opportunities, and determine strategic areas for AI implementation within the end-to-end crypto payment lifecycle.
  • Perform rigorous ROI analysis for strategic initiatives and create clear data visualizations (funnels, dashboards) to communicate findings effectively to both technical and non-technical stakeholders.
  • Drive the implementation of data-backed strategies and improvements, collaborating closely with Product Operations, Payment Operations, Trust & Safety, and Customer Experience teams within Moonpay.
  • Proactively identify and analyze opportunities to improve operational efficiency and reduce costs across processes, technology platforms, partner integrations, and through the strategic application of AI within the crypto payment flow.
  • Contribute to a strong rhythm of business through data-driven reporting and provide PMO support for key strategic initiatives, ensuring effective execution and tracking against KPIs in a fast-paced environment.

    • Benefits

  • Equity package
  • Unlimited holidays
  • Paid parental leave
  • Annual training budget
  • Home office setup allowance
  • Monthly budget to spend on our products
  • Working in a disruptive and fast-growing industry where the possibilities are endless
  • Freedom, autonomy and responsibility
    • Company
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