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Trust Operations Specialist - Night Shift

BitGo
Sioux Falls, United States
Full time
On site

Overview

Department

Operations

Job type

Full time

Compensation

Salary not specified

Location

Sioux Falls, United States, North America

Company size

Mature [ 50+ employess ]

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BitGo is hiring Trust Operation Specialists for its Sioux Falls, SD office. This night shift role involves high-volume, confidential trust operational activities.

Requirements

  • 1-2+ years of operations experience preferred OR a Bachelor's Degree/Advanced Degree with an interest in working within Financial Services/Cryptocurrency
  • Highly effective verbal and written communication
  • Accuracy and attention to detail
  • Highly organized with work tools like emails, spreadsheets, databases
  • Extremely high sense of urgency when servicing external and internal clients
  • Analytical skills, positive attitude, active listening and problem-solving skills
  • Attention to detail and a commitment to constant improvement
  • Ability to prioritize tasks, multi-task, and meet deadlines
  • A team player with strong judgment and decision making skills
  • Must be based in Sioux Falls, SD

    • Responsibilities

  • Provide operational support for customer support for banking transactions
  • Opening and closing accounts on the trust accounting system
  • Daily processing of transactions and data input
  • Perform system testing and enhancements
  • Responsible for administration and operational support of all accounts under administration
  • Provide timely and accurate responses to both internal & external requests for information
  • Serve as a proactive problem-solver by being able to troubleshoot account questions/issues in support of Trust Operations
  • Exemplify a willingness to take on other responsibilities as needed by our Trust Management Team

    • Benefits

  • Competitive base salary, bonus, and stock options
  • 100% company-paid health insurance for employee, spouse/partner, and children (medical, vision, dental, life, FSA, HSA)
  • 401k company match up to 5%
  • Computer equipment and workplace furniture to suit your needs
  • Great colleagues and inspiring startup environment
    • Company
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