HR Operations Manager

This role executes frontline HR processes and policies globally, focusing on daily operations, document preparation, benefit administration, and process improvement. The HR Operations Manager will also contribute to shaping people-related practices and initiatives.

Overview

Department

People & Human Resources

Job type

Full time

Compensation

Salary not specified

Location

Hong Kong, East Asia

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Requirements

Bachelor's Degree with minimum 5 years of HR Operation experience in a fast-paced environment

Fluency in written and spoken English and Chinese (Mandarin or Cantonese)

Strong customer orientation in the delivery of internal services

Ability to manage and prioritize multiple work streams rapidly and effectively

Strong aptitude for problem solving and the drive to think creatively

Ability to work independently, under pressure with frequent deadlines

Ability to handle confidential information, professionally and appropriately

Responsibilities

Serve as the primary point of contact for our remote population, addressing their unique needs and challenges.

Identify and implement strategies to improve existing HR processes for remote employees, ensuring efficiency and effectiveness.

Understand and fulfil the HR needs of remote employees and managers, providing excellent customer service while adhering to established processes and controls.

Collaborate to improve efficiency and consistently execute all HR business processes.

Lead the review, updating, and creation of employment documents for compliance in a remote workforce context, collaborating with key stakeholders. This includes templates, offer letters, employment contracts, consulting service agreements, and other employment-related documents.

Participate in special projects on a local and global basis as required (20% of the time).

Benefits

Competitive total compensation package

L&D programs and Education subsidy for employees' growth and development

Various team building programs and company events

Wellness and meal allowances

Comprehensive healthcare schemes for employees and dependants