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Head of Product Design, Onshore Trading & Payment

OKX
San Jose, California, United States
Full time
$330,000 - $395,000 per year
Hybrid

Overview

Department

Product

Job type

Full time

Compensation

$330,000 - $395,000 per year

Location

San Jose, California, United States

Company size

Mature [ 50+ employess ]

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Lead and elevate the onshore exchange and payments experience for users. Shape the design strategy, user experience, and innovation for onshore trading products, ensuring a seamless and compliant environment.

Requirements

  • 12+ years of experience in design leadership and management, with a track record of building and scaling teams.
  • Extensive experience designing for financial products, preferably in trading, fintech, or payments.
  • Strong ability to hire, mentor, and retain top design talent, fostering a culture of excellence.
  • Deep understanding of human-centered design principles and a passion for delivering exceptional user experiences.
  • Expertise in breaking down complex financial products into intuitive, user-friendly designs.
  • Multi-disciplined leader who builds, develops, and advances high performing teams with strong development and domain capability, analytical, strategic, and operational excellence
  • Proven track record of working in fast-paced environments, managing multiple dependencies, and prioritizing tasks independently.
  • Hands-on, "roll up your sleeves" mindset, with the ability to be a driver and change agent in an organization.
  • Passionate for innovation and staying ahead of industry trends, emerging product technologies and advancements.
  • Experience collaborating with PMs, Engineers, Legal, and Compliance to ensure design solutions meet all business and regulatory needs.
  • Strong communication and presentation skills, with the ability to advocate for design decisions persuasively.
  • Bachelor’s degree in Product Design, Web Design, or equivalent experience.
  • Experience in Fintech or Crypto industries.
  • Background in working with global teams across multiple time zones.
  • Responsibilities

  • Define and drive the long-term design vision for OKX’s onshore trading and payments ecosystem, ensuring alignment with business goals, compliance, and user needs.
  • Establish scalable design frameworks, systems, and processes to maintain consistency across products.
  • Champion data-informed design, leveraging user research, analytics, and competitive insights to guide decisions.
  • Build, lead, and inspire a high-performing global design team, fostering a culture of creativity, collaboration, and excellence.
  • Mentor designers at all levels, providing guidance on career growth, UX best practices, and design thinking.
  • Partner with Product, Engineering, Compliance, and Legal to balance user needs, technical feasibility, and regulatory requirements.
  • Advocate for design in executive discussions, presenting strategic insights and influencing product roadmaps.
  • Oversee end-to-end design for OnShore Trading and Payment products, ensuring a best-in-class, frictionless experience.
  • Simplify complex financial workflows (e.g., trading, fiat on/off ramps) into intuitive, accessible, and delightful user experiences.
  • Drive innovation in crypto UX, positioning OKX as a leader in fintech design.
  • Manage multiple priorities in a fast-paced environment, delivering high-quality work under tight deadlines.
  • Benefits

  • Competitive total compensation package
  • L&D programs and Education subsidy for employees' growth and development
  • Various team building programs and company events
  • Wellness and meal allowances
  • Comprehensive healthcare schemes for employees and dependants
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