PDE - Product Operations

Plume is a blockchain optimized for real-world assets. This role involves onboarding and operational delivery for key issuer and protocol accounts, working across various teams to drive deployments.

Overview

Department

Product

Job type

Full time

Compensation

Salary not specified

Location

Global

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Requirements

5+ years experience in product operations, partner operations, product management, or a similar role in a fast-paced, cross-functional environment - ideally a startup that went through hyper-scale.

Demonstrated ability to own and drive complex projects across legal, technical, and business stakeholders with tight timelines.

Experience working in crypto, DeFi, fintech, or institutional finance, with exposure to tokenization, vaults, or onchain financial products.

Exceptional problem-solving and unblocker mindset—ability to navigate ambiguity, clear blockers, and proactively push deals forward.

Clear, structured communicator with a track record of writing executive-level summaries, reports, or recommendations.

Strong understanding of crypto ecosystems, protocols, and key industry players.

Comfortable working with legal, engineering, product, and BD teams simultaneously, and speaking their respective “languages”.

Responsibilities

Own onboarding and operational delivery for key issuer and protocol accounts, working across legal, product, engineering, and business development teams to drive deployments to completion.

Act as the primary point of contact for a portfolio of high-impact strategic accounts, ensuring they meet onboarding, deployment, and performance milestones.

Identify, prioritize, and integrate new issuers and protocols that align with Nest’s liquidity, risk, and APY objectives, collaborating with BD and capital teams to incorporate them into the roadmap.

Manage and triage cross-functional support needs across product, operations, and ecosystem teams to unblock deals and accelerate deployments.

Surface and escalate risks or resource bottlenecks across product, engineering, and operations; work proactively to mitigate issues and maintain deployment velocity.

Provide structured reporting and insights on deployment progress, operational gaps, and ecosystem opportunities; deliver actionable recommendations to improve collaboration and execution.

Design and propose scalable improvements to product operations processes, developer support channels, and cross-functional coordination.

Benefits

Salary ranges are competitive with top startups.

As an early employee, you will receive a competitive equity grant.

Fully remote with the option to come into the NYC office any time.

Full medical, dental, and vision benefits for US based employees.