Product Manager, Enterprise Ecosystems

Offchain Labs is seeking a Product Manager to join its Product team. In this role, you'll work directly with the CTO and head of Product, enabling partners and customers to succeed, soliciting feedback across the ecosystem, and ensuring that the product roadmap aligns with partner teams pushing the frontier of blockchain development.

Overview

Department

Product

Job type

Full time

Compensation

Salary not specified

Location

Global

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About Offchain Labs

At Offchain Labs, we are not just building products — we’re leading a movement. We are committed to creating a decentralized, secure, and transparent future through blockchain technology. Our mission is to push the boundaries of blockchain innovation and foster a creative, collaborative, and inclusive culture where ideas can come to life. We know that the future of blockchain technology is limitless, and the best way to achieve this is by working with the brightest minds. We’re looking for thinkers and doers who are eager to embrace new challenges and seek solutions that will push existing boundaries. If you believe in the importance of transparency, trust, and the decentralization of control, and if you’re curious, adaptable, and want to disrupt the status quo, then we want to hear from you.

Our team is committed to bridging the gap between the current state of blockchain and its potential. Our flagship product, Arbitrum One, is a dominant force in Ethereum scaling and is trusted by enterprises, developers, and users worldwide. But that’s just the beginning. Our passionate team is constantly building on this success, rolling out innovative tools such as Arbitrum AnyTrust, Arbitrum Orbit, Stylus, BoLD, and Arbitrum Nitro. Offchain Labs also contributes to the Ethereum core protocol with the Prysm consensus client.

What You'll Do

Work with enterprise customers to strategize and deliver their application or ecosystem vision on Offchain Labs technology (Arbitrum, ZeroDev, etc.) from discovery to launch.

Coordinate with internal engineering teams to provide infrastructure and engineering services to support client success.

Gather requirements from customers to determine their needs and discover new product surface area for joint business development opportunities.

Serve as the primary point of contact for strategic partners across their development lifecycle, identifying dependencies they may have, and shaping their roadmap. Assist in their general execution and go-to-market strategy, especially in evaluating areas of opportunity and risk.

Assist infrastructure teams building solutions for the Orbit ecosystem. Support customer onboarding and sales by evangelizing Arbitrum technology and helping prospective and current customers navigate use of the protocol.

Work directly with infrastructure (RPC providers, Bridges, Wallets, SDK teams, etc.) and application teams across the ecosystem to prioritize development of services and tooling that benefit Orbit chains and Arbitrum apps, pushing for development areas that are identified as a result of client feedback.

Act as the primary contact for partner teams during their integration and deployment efforts. Work with our engineering team to resolve partner inquiries, address technical challenges, and provide timely support to ensure a seamless integration experience.

What You’ll Need

3-5 years of experience as a PM or adjacent technical role.

Strong client management skills, relevant experience supporting partners towards success.

A curious individual with a strong passion for and understanding of blockchain technologies, ideally an active user of on-chain applications with an understanding of ecosystem trends.

You have demonstrated experience in a client-facing role, as a consultant in a technology-related field, or relevant experience.

You possess excellent written and verbal communication skills and are comfortable influencing both internal and external teams in a professional setting.

You have the ability to drill down into the technical nitty-gritty, while stewarding business priorities.

A flexible and reliable team member, comfortable taking ownership and navigating ambiguity.

You have a degree in Computer Science and/or Economics, or experience contributing to software products as shown through individual projects or other work.

Experience at a high-growth technology company or software startup is strongly preferred.

Perks

Remote-first global workforce + NY office

Annual company offsite + team onsites

Professional reimbursement program (facilitates industry conference attendance, certifications, and more)

Medical, dental & vision coverage (US + some other countries)

401k retirement plan + company match (US only)

Wellness stipend

Home office set up / ergonomic equipment program.

Attention Offchain Labs Job Seekers

Please be advised that there has been a rise in fraudulent recruiter activities, particularly within the Web3 space. If you would like to confirm whether someone is an OCL employee or the legitimacy of an offer you received, please email jobs@offchainlabs.com

At Offchain Labs, we believe that diversity, equity, inclusion and belonging are essential to our success. We are committed to building a welcoming and supportive workplace for all employees, regardless of their background or identity. We strive to create an environment where everyone feels valued and has an equal opportunity to succeed and thrive. We encourage candidates from all walks of life to apply and join our team.

AI Disclaimer

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.