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Product Operations Specialist

Kraken
Global
Full time
Remote

Overview

Department

Product

Job type

Full time

Compensation

Salary not specified

Location

Global

Company size

Mature [ 50+ employess ]

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Oversee index operations, ensuring methodology adherence and smooth data production. Develop and refine scalable procedures to support compliant growth.

Requirements

  • At least 3 years of experience in quantitatively focused roles within the indices business — experience with crypto indices is a strong plus.
  • Experience working with data to inform operational decisions, track performance metrics, and support cross-functional initiatives in a fast-paced, evolving landscape.
  • Excellent communication and stakeholder management skills, with the ability to coordinate across sales, compliance, product, and engineering teams, while effectively managing timelines.
  • Solid proficiency in Python for scripting, automation, and data analysis, with hands-on experience automating recurring tasks and streamlining operational workflows.
  • Passionate about the cryptocurrency world and have a learning attitude about new crypto-industry trends
  • Believe wholeheartedly in the cypherpunk, libertarian values outlined in Kraken’s Tentaclements document.
  • Based in the US, UK or Europe, fluent in English, and comfortable working in a global and remote-first environment.
  • Responsibilities

  • Oversee index operations with a focus on ensuring methodology adherence and the smooth, robust functioning of the organization’s data production services.
  • Develop and refine scalable procedures that support capable and compliant growth across operational functions.
  • Map data flows across the company and lead cross-functional efforts in data gathering, analysis, and distribution.
  • Ensure that new product rollouts are supported by robust operational infrastructure and administration.
  • Define and plan for the business’s future operational capability requirements.
  • Supervise and automate data management processes both internally and externally with clients.
  • Coordinate and execute operational events, such as index reconstitutions and rebalances.
  • Partner with product and engineering teams to identify opportunities for automation of operational workflows.
  • Collaborate with product development to ensure precise documentation of methodologies and processes that support new index launches.
  • Support sales and senior management by addressing client data queries and performing quantitative analysis as needed.
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