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Senior/Lead Product Manager - Fiat experience

Blockchain.com
London, United Kingdom
Full time
Hybrid

Overview

Department

Product

Job type

Full time

Compensation

Salary not specified

Location

London, United Kingdom

Company size

Mature [ 50+ employess ]

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Lead Global payment rail expansion and anti-fraud practice, optimizing fiat support capabilities and UX, managing relationships with banks and payment gateways, and building an industry-leading risk and anti-fraud function.

Requirements

  • You are driven, curious and proactive, with a strong business acumen
  • 5-8 years of experience in Product Management roles of which at least 3 years in payments and fraud
  • Payment rail knowledge (cards, ACH, Apple Pay, SEPA, Faster Payments, etc.) and/or experience with risk and fraud teams applying data science to solve fraud problems.
  • Demonstrable experience supporting new rails or currency for a Global Consumer Fintech
  • Experience working in payments, fraud prevention, risk management, or a related field within consumer financial services with a big plus for crypto
  • Strong analytical and problem-solving skills, with the ability to interpret complex data and trends.
  • Experience working on cross functional teams and managing timelines.
  • Excellent verbal and written communication skills to write thorough feature requirement documents and work with stakeholders and upper management.
  • Detail and design oriented and always thinking of the end-user experience.
  • A proven track record of shipping products in a technical environment and working with developers on a day-to-day basis.

    • Responsibilities

  • Optimize and expand our local fiat support capabilities, enabling our Global customers to deposit, and pay with their local currency.
  • Optimize the payments UX to enhance conversion
  • Own relationships with banks and payment gateways Globally
  • Work with the brokerage team to enable trading in these local currencies.
  • Build an industry-leading risk and anti-fraud function by collaborating with industry experts to identify benchmarks and develop strategies to exceed them.
  • Create and execute a product roadmap, monitoring trends to identify risks, opportunities and new products/improvements.
  • Implement and maintain systems that detect and prevent fraudulent activities, utilizing advanced analytics, machine learning models, and real-time monitoring systems
  • Consistently assess and analyze the impact of existing and new features on key KPIs and user engagement.
  • Collaborate with engineering, data science, operations, compliance and other teams to design and implement fraud detection and prevention tools.
  • Work with external vendors on opportunities and solutions to protect against fraud
  • Conduct root cause analysis of fraud incidents and develop corrective action plans.
  • Partner with the Risk Operations team to design new automation/tooling that enhances their effectiveness.
  • Manage timelines and follow multiple product roadmaps to organize timely feature releases and minimize release delays.

    • Benefits

  • Full-time salary based on experience and meaningful equity in an industry-leading company
  • Hybrid model: working from home & on-site in our central London office
  • Unlimited vacation policy; work hard and take time when you need it
  • The opportunity to be a key player and build your career at a rapidly expanding, global technology company in an emerging field
  • Apple equipment
  • Flexible work culture
    • Company
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