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Senior Product Manager - Exchange (Experience)

Crypto.com
Singapore
Full time
Hybrid

Overview

Department

Product

Job type

Full time

Compensation

Salary not specified

Location

Singapore

Company size

Mature [ 50+ employess ]

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Leads, plans, and executes the Exchange's Experience roadmap, focusing on building and optimizing best-in-class trading UX/UI. Collaborates with cross-functional teams to ship remarkable features and products.

Requirements

  • At least 8 years of product management experience, with a domain knowledge of Crypto trading / exchange platforms is preferred
  • A data-informed work style, viewed through a compassionate lens of the user
  • A passion for building delightful customer-facing products and experiences
  • Experience shipping and iterating on successful Software or Financial products at scale
  • Demonstrated leadership, taking initiative and producing results
  • Positive, can-do attitude with the ability to connect well with Designers, Engineers, QA, Marketing, Compliance, Legal, Growth, CRM
  • Overcommunicator, highlighting key information and being to the point
  • Understanding of API usage
  • Diligent and open to learning new things
  • Bring humility to your work and how you work with others
  • Good aptitude for understanding technical concepts and applying them is preferred

    • Responsibilities

  • Lead, plan, execute and maintain the Exchange’s Experience roadmap, focusing on:
  • Build, iterate and optimize best-in-class trading UX/UI and workflows for the advanced retail trader segment
  • Be multi-channel capable - synergising mobile app and website experiences with a primary focus on mobile app
  • Setup event tracking to enable funnel analytics and CRM capabilities
  • Enrich funnel metrics to breakdown effectiveness effectiveness of strategies at each stage of funnels
  • Create dashboard views to provide analytical insight on product performance
  • Retail Product Suite - Spot and Derivatives trading, Trading Bots, Staking, Supercharger, Trading Arena and more
  • Define features and product outcomes by leading and actively documenting detailed product specifications and requirements (acceptance criteria)
  • Weigh necessary trade-offs for optimal outcomes
  • Provide product outcome direction, manage 1 or more feature teams
  • Lead and direct the vision of your feature team(s), pushing for continuous improvement
  • Adhere to Scrum model (LeSS)
  • Join forces with delivery management (Scrum Master) to optimise resource throughput
  • Work closely with lead engineers to develop technical solutions
  • Share guidance with QA engineers to ensure comprehensive test plans
  • Co-manage the roadmap backlog, owning the product area you build with the team
  • Own and ship products / features in a timely manner
  • Dogfood your product / feature and find ways to improve on it
  • Facilitate user studies through client meetings and interviews for product feedback
  • Iterate on feedback to ensure user needs are captured and prioritized appropriately
  • Collaborate with Marketing, Growth and CRM teams to drive successful product adoption
  • Stay close to market and industry trends
  • Represent the domain in communications with cross-functional teams
    • Company
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